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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Awesome
Amazing!
Loved the selections, and ease of customizations available for each saber.
Delivery was quick and easy, with barely any wait.
My Sabers are very well made and sturdy and can handle combat (Battle Tested Heavily).
Amazing quality overall, love them.
I have bought three sabers. The first two were great.
The last one I bought though the blade came damaged. After paying $450 for it (emerald scorpion) they just ignored my emails inquiring about a possible second blade or a trade in.
This type of shady activity is not what I am used to. I am sad to say I will be recommending my friends away from ultra sabers from now on.
Love the sabers, they exceeded my expectation, looks more beautiful than in pictures! I'll be ordering more. Thanks guys!
Customer Service was very helpful and understanding when I needed to change my order. Despite my order change, the order was processed quickly and I received my saber less than a week after I ordered it. It was exactly what I wanted, and it worked right out of the box without any problems. The quality is amazing. I love it and I will definitely buy from Ultra Sabers again when I am looking for another light saber in the future.
Fast and good quality!
Good turn around time.
Yay!
This is a good website.
Ordering was easy. My order came faster than was expected.
Great Saber, love it.
I'll be back for more
Good website, easy to navigate and set up orders
I emailed ultrasabers with a couple questions before making my purchase, but never received a response. Due to that I spent a little more then I planned too but the saber itself is amazing as always. The craftsmanship is unmatched for the price and they deliver very fast, just wish it was paired with fast responses.
I made a mistake when I ordered my sabers. Ultrasabers went out of their way to make it right. Well above what I expected. I could not be more pleased with my sabers, with their service and shipping. My corrected order arrived perfect and inside of 7 days.
Ordered the Dark Prophecy V3 and it did not disappoint. The quality of the build and the materials used really made me happy with my purchase. It truly is one of those cool items every star wars fan should have.
Thanks heaps
Mark
I assembled a Manticore light saber with the Obsidian sound board along with some other additional elements for my boyfriend's birthday two weeks before the holiday.
I contacted customer service with a few questions regarding my order including delivery time. They were very prompt, helpful, and friendly throughout our entire conversation. My order even got delivered a few days before the customer service representative's anticipated time frame.
I am thoroughly satisfied with my overall customer experience with Ultra Sabres. Their product is well built and I was very impressed upon opening my package.
Thank you for everything!
Morgan Smith
Super fast shipped and amazing saber.
Great Product!
This piece works great, can go from double to 2 singles and back in seconds. We staged a surprise flash mob and fight at out annual camp out.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.