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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Purchased (2) custom sabers and purchased (3) $75.00 mystery box sabers. Out of of (5) sabers I purchased, you would think to atleast get a nice saber with sound or something in mystery box. Also the mystery sabers were almost identical. I had plans to buy more. Idk... will see. Other than that, ultra sabers do a great job with their product.
Ultrasabers makes it easy to order.
Bottom pop up ad about deal made difficult to select order boxes
If you want a bright saber with the ultimate in color and sound control get a Diamond Saber from Ultra Sabers! The Diamond Controller is AMAZING! It is very easy to use especially with the Ultrasabers Launcher that can be downloaded from the Ultra Sabers forum, you can literally change EVERYTHING about your saber color, sound effects, gestures, effects or even create an entirely new font from scratch! Shipping is as it is advertised after I placed my order my new saber was in my hand in less than five days again! I now have two sabers from Ultra Sabers and will continue to be a customer although I will be using both of my sabers virtually daily. I believe in this company and had absolutely no complaints whatsoever!
I bought a bellicose saber for my nephew's birthday, It has a very fine design, with a high quality of build, le light and sounds effects are quite realistic. And all works perfectly.
My nephew really enjoy it, so i bought another saber for me!
Had a great shopping experience! Super fast delivery, great item, the only issue was that the site didn't have information regarding the customs fee I would have to pay, but not looking at that, I'm supper happy with my purchase.
Got my order exactly as I asked in 3 days.
THANK YOU!
The saber construction process was pretty easy. I ordered it and it arrived in a reasonable time frame, well packaged in bubble-wrap.
I like this V4 Sentinel lightsaber! It came with an orange blade color and it feels slightly better in my hand when swinging it for sword play than my DominixV4 while also feeling lighter in weight. I just wish it came with a windowed emitter but other than that I think that the blade retention screw could have been placed on the lower part of the emitter like the DominixV4 saber
Immediately recieved confirmation email and shipping was super fast! Expected to get it in a week or 2 and It got here in 5 days! Beautiful saber and way brighter than I thought it'd be. Will definitely purchase from this company again!
Ive waited so many years to make this purchase it was easy to do I enjoy the saber I kinda want it customized and upgraded I definitely plan to buy a longer blade
It holds up to its heavygrade name, works very well for sparring and all. Glows brighter than expected for the heavygrade blade and the weight is perfect! Can't wait to get my next one.
Had a repair order on one of my previous Ultrasabers, and when it came time to ship it back, I ordered another saber and had my repair order attached to it. Customer service was amazing and everything worked out great.
The quality of the saber is superb and the led is a nice bright red.
It took a really long time to get my saber and when I contacted both email provided and called, I got not response or anytime for around a week or two. Also, my saber was working fine, but it suddenly started shutting off randomly and it whispers "Obsidian". I have looked into the issue and even though it seems to be a common problem, there doesn't seem to be any solution.
Very easy not complicated and quick delivery and good product highly recommend
Always the best.
Everything went smoothly and the service was kind and sincere.
It was a good experience. If I have a complaint it's that I don't like being forced to offer public feedback when I do t want to. Still: great product, great service.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.