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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Awesome quality, recommended very much.
Not too bad but when I write in email to ask where is my item located no response
Each of the baseline sabers I've received have blown my expectations out of the water! Ultrasabers really is a quality product coming from a quality company.
Amazing site love everything about your guys work
Great site! Keep the force going!
I am satisfied with my lightsabers.
I think I misunderstood the "Tri Color". It isn't as bright as it should be which kills the purchase. Otherwise it's an amazing saber, my favorite design. Just need to get the brightness adjusted and it'll be perfect.
I did not see her open the gift, but she was very happy with your product. Her face just lit up! Thanks so much for your hard work!
I like the pics and description of the options available. Decent prices and it shipped out relatively fast.
I love ultrasabers they look amazing
It was good. Thanks!
Simple to navigate and quick to process.
Everything was explained in perfect detail and was very easy to navigate. The product was awesome!
Quick, payment method car is great!
But czech custom control is stupid. They deliver me package a same time like from america to czech airport.
We made a bulk order (25+) of sabers for a class in Washington State, and not only were there no errors in our order, but the entire process from placing the order to receiving the shipment took only six days (2-day FedEx shipping). Very impressed with the quality of the sabers and saber parts as well as with the efficiency and accuracy of the ordering process.
Overall great experience when contacting ultrasabers. Sent product back to have something added that wasn't on original order. Very easy to work with.
Ordered 2 of the mystery boxes, got 1 with premium sound and the other was a midrange saber. Both great quality and arrived within 5 days of ordering it to the uk. Would definatly shop with them again
Good. No problems at all
So far so good. Although I might have been inclined to spend a little more if there were better offers. The ultra-spinner seemed kind of lame (just my opinion)
Ultrasabers rocks! I have purchased 5 lightsabers from them
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.