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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Overall experience was amazing. Product was exactly as expected and more. I recieved my packages within about 4 days so the delivery time was great as well. Couldnt be be happier!
A few options i feel should be sujested and explained. Eg the colour lens, what colour you need the blade colour for them to have any affect. And to give customers knowledge of multiple blade colours but keep the cost down.
Easy checkout and it was cool to utilize my amazon account for convenience! I have been a customer with these guys for years and will continue to choose them for more to come!
Ordering and setup clean and easy as always.
Super service, Quick production and delivery. Finish product ALWAYs exceeds my expectations. You want a quality lightsaber with options, this is the place to go.
Bought a few of the mystery boxes, got no dupes and ended up with a emporers hand. 10/10
A very straightforward and easy to understand process. This is my first attempt in ordering my own custom made lightsaber, so I do look forward to receiving this very soon.
Whilst I like making my own saber I really love mystery box sabers. Especially when you get something cool out of it.
Great site. Love the selection and saber options!
The site is getting better every time I use it. Loving the new options!
Another great purchase!
Greatly satisfied.
So far so good except the prices are a little expensive.
Très bon site et équipement de qualité. Je recommanderais :)
The thing that I won me over was the great customer service and the amazing flash deals. Plus, the sabers are super well crafted.
Great, no issues
Hi! Just bought an ultra saber from ultrasabers.com. Got everything in working order out of the box (thank god). Everything was protected and all the things inside made it home in the expected time. Quality of the workmanship is great!
I have never failed to be astonished by the Customer Sservice at US. I recommend them to all my friends.
The website and cart and not intuitive. Spent too much time trying to figure out if I was getting everything I needed. So I just bought the mystery boxes as they look like they include everything.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.