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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Garret H.
1 review
0 helpful votes
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Many choices, great service!
November 29, 2018

Many choices, great service!

Date of experience: November 29, 2018
Benjamin C.
7 reviews
0 helpful votes
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Great Experience!
November 29, 2018

Great Experience!

Date of experience: November 29, 2018
Peter N.
7 reviews
0 helpful votes
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Very easy to navigate
November 29, 2018

Very easy to navigate
Good customer service, super fast shipping, the product was very good, durable and high quality. But due to just bad luck a part that would need maintenance occasionally is unreachable because of a fixed emitter. Unless I custom make a really long hex wrench to nip up the screw that holds the LED tight with. The led wobbled loose putting strain on the blade retaining bolt threading it causing it to not tighten. But now I know that part has to be maintained like anything, I will buy it again. Infact i ordered another saber straight away, i will make up a maintenance tool so everything is always tight. With constant movement and duelling, screws will always wobble loose, so in a way is good too know that part will always need a nip up with a custom hex wrench. But that's not to say I was unhappy with the product or service, super fast shipping. Just bad luck on my part, but will be buying that same saber again, now I know how to service it. So I still will buy from ultra sabers in the future, and give no negative feedback, if you feel the LED loosen, the fastener needs a nip up tight again.

Date of experience: November 29, 2018
Washington
1 review
0 helpful votes
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Great product, it came in only 5 short days, so that's was awesome. The saber itself was a nice surprise, and I cannot wait to order another mystery box one.

Date of experience: November 29, 2018
Oregon
1 review
0 helpful votes
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Looks amazing but...
November 29, 2018

Looks amazing but the battery life is absolutely horrible. Just abysmal. The batteries will go from fully charged to being totally dead in two days without any use whatsoever, and with use, they go dead in ONE HOUR. They said that it would last for three hours always on, and eight with intermittent use. Also, man, they say that their aircraft-grade aluminum hilts are super durable, but every time I set it down and pick it back up there's some new form of damage that I don't even remember even being in a circumstance in which that damage could occur. I can put scratches in the gloss of the paint with my fingernails and I think that is absolutely unacceptable for a show piece. I did buy this for sparring though, so I don't mind this type of damage all that much, I just wish that the hilt were more damage-resistant. The blade holds up very nicely for sparring though, and I don't ever feel like I really need to hold back, just beware of bending the blade though as it feels like it could be bent until broken pretty easily with just my own strength, and I can pretty assuredly say that I'm not very strong. Also their price for certain things is horrible for what you get. $15 for THAT 'saber stand'? More like MAYBE $5! On a sidenote, the XTAR charger that I got for the batteries STINKS SO BAD like plastics/burning electronics, buuuuut it functions totally fine, and nothing else seems off about it whatsoever. It charges the batteries in a few hours as expected.

I do really like it, but they REALLY need to include better batteries for what they make you pay to have them added in, and they need to work on making at least their paint jobs more durable because that issue is ridiculous.

Aluminum dents up pretty easy any day, and I know that, but it sucks to pay so much for something that's said to be made for the abuse when it really doesn't seem to be at all. The blades? Yes! Absolutely so! The hilt?... not so much. It's to the point where I'm afraid to even set it on a counter somewhere without a dent or a scratch happening, it's that bad of an issue.

Overall, I would still give this a 4 out of five, just because it works well for what I personally got it for, and everything works well and looks nice, but I'm taking a star off for the glaring issues I have mentioned throughout this piece. I would have it be 3.5 out of five, but nowhere you can rate anything ever lets you do that for some reason that still eludes me.

Date of experience: November 29, 2018
Logan W.
5 reviews
0 helpful votes
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As usual, it was a breeze shopping here
November 28, 2018

As usual, it was a breeze shopping here. I got what I wanted and got a great deal.

Date of experience: November 28, 2018
Diane M.
1 review
0 helpful votes
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Features were easy to select and order process was easy

Date of experience: November 28, 2018
Don M.
1 review
0 helpful votes
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It was easy and I love it
November 28, 2018

It was easy and I love it.

Date of experience: November 28, 2018
Jonny W.
1 review
0 helpful votes
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Ultrasabers provides a great online shopping experience. With the many saber options, to include the Grab Bag and Mystery Box options, you can add some excitement into your shopping experience as well.

Enjoy!

Cheers

Date of experience: November 28, 2018
Connie E.
1 review
0 helpful votes
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I bought this for my 7 yr old grandson for Christmas I hope I made right decisions on building it.

Date of experience: November 28, 2018
Argentina
1 review
0 helpful votes
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Perfecto
November 28, 2018

Gran atención vía mail ya que tuve que cambiar algunas partes, muy buen servicio, muy resolutivos vía internet. El envoltorio perfecto y llegó m uy bien embalado

Date of experience: November 28, 2018
Canada
1 review
0 helpful votes
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The Best
November 27, 2018

Totally awesome product and super fast and pain free delivery. I have already ordered a second product!

Date of experience: November 27, 2018
Chris O.
3 reviews
0 helpful votes
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You guys are awesome
November 27, 2018

You guys are awesome. Keep up the good work!

Date of experience: November 27, 2018
Karar S.
1 review
0 helpful votes
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Hex Wrench didn't fit 3/10
November 27, 2018

Hex Wrench didn't fit 3/10

Date of experience: November 27, 2018
Mississippi
1 review
0 helpful votes
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Another Great Order
November 27, 2018

As usual it was easy to order and delivery was quicker than I estimated. I ordered it on November 16th and received it on the 24th. I would have thought it would have arrived later due to it being right before Thanksgiving. I only had a few minor issues, one is when using Pay Pal it did not allow for me to put in special instructions. I tried contacting customer service about this and another issue and did not receive a response. After I received the order one of the codes I thought I had entered did show in the order. I then contacted customer service about it again and did receive a response and the issue was taken care of. Over all I am very happy with the order and love the light sabers.

Date of experience: November 27, 2018
Austin X.
5 reviews
0 helpful votes
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Ultrasabers.com is the bomb
November 26, 2018

Ultrasabers.com is the bomb. Like tick, tick.

Date of experience: November 26, 2018
Jonathan B.
1 review
0 helpful votes
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This is my 5th saber from Ultrasabers!
November 26, 2018

This is my 5th saber from Ultrasabers!

Date of experience: November 26, 2018
Samantha W.
1 review
0 helpful votes
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The online store was great and the delivery time was fine. I received all of the products in good order. I did try a mystery box which turned out to be disappointing as it turned out to be an initiate saber with no special features and a plain hilt plug to bring it up to the 75$ minimum which felt a little lame. I suppose such is what one gets for gambling, but otherwise I was very happy with the products and the experience overall.

Date of experience: November 26, 2018
HypnoticFx K.
1 review
0 helpful votes
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Prompt reply times, simple to navigate
November 26, 2018

Prompt reply times, simple to navigate. Thank you! Looking forward to my saber!

Date of experience: November 26, 2018
Brit M.
1 review
0 helpful votes
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I bought this as a gift for my husband
November 26, 2018

I bought this as a gift for my husband. He could not have been happier. The quality exceeded my expectations. The blade sounded and looked great. The product shipped quickly and came well packed. One item we would have liked is an instruction manual but we found what we needed online, so minor compliant. Otherwise definitely worth it! We will buying more sabers for family members this Xmas.

Date of experience: November 26, 2018

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748