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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Best sabers on net, fast delivery. I m satisfied.
I will order a special saber for my granddaughter. May the force be with you.
Good prices and fast delivery
I wish they had a better catalogue but other than that it's great!
Saber is of very good quality and shipped in a reasonable time
The CSRs helped me out tremendously via emails and resolved the out-of-stock issue promptly and professionally. Ultrasabers.com has certainly lived up to its reputation of impeccable customer service.
Good saber hilt
Different saber was offered to replace the original version as it is delayed for a number of months
This was my 2nd saber purchased from here and they are both still working great and maintain high quality sound and light. Will always recommend this as tore for anyone looking for a saber.
Excelent
Received the light Saber for my son extremely fast. Just under a week from order to delivery. Well packed, and exactly what I ordered. Definitely a well made product, and my son loves it.
Fast shipping and high quality products
I love my product, just no one ever responded to the email I sent and it took longer to get to me then the website says, it says 1-5 weeks it took about 6 or so. But seriously totally worth it, amazing quality and craftsmanship.
I ordered two sabers on separate occasions and both came to my house very quickly and in perfect condition. It might have been no more than two weeks for both sabers and in the time of the COVID pandemic and many things being delayed, two weeks is a very impressive shipping & delivery time.
Easy navigation to find the product i wanted.
Received all the sabers I ordered to my exact customizations in under 3 weeks! And the blades I purchased are incredibly durable. I've literally beat one against a tree as hard as I could with very little effect to the blade. I will be buying more soon!
My expirence was great with Ultrasabers :) My only minor complaint is that my order took a few days to process, but I'm sure thats normal for lightsabers.
It took them a while to send it. Longer than the time they said, but in the end it came fast and they did try to help out. So overall it was good
I'm happy with my purchase and will definitely do business with Ultrasabers agian! I only wish the delivery time was shorter, but I understand it was due to the Covid pandemic. Thank you Ultrasabers!
This order shipped after a month, it was 2 grab bags which was the same amount of time for my first order of 2 mystery boxes. Love the lightsabers so much that we have a 3rd order in process, which we added a little more customization. Can't wait for those to arrive next!
Great service when I had the wrong part
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.