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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Customer service was very kind and prompt
Ultrasabers provides quality lightsabers at prices to fit any budget or cosplay need. With basic, affordable, high quality designs for people that just want their own lightsaber. At the other end of the spectrum they also provide extremely nice copies of character sabers from the Star Wars franchise. All the sabers, fro the most basic to the most high end, can be fited with a wide array blad colors, sound chips and special features. Ultrasabers is truly the lighsaber company for everyone.
Usually good quality sabers. This one is too loud, though. The sound system is going to need some additional work to get it to bearable levels - previous two sabers are better. Otherwise, quality is very good and it can take a hit.
Great shopping experience
I ordered a consular with the express basic sound and in consular green on the Black Friday deals. I have been looking at these Saber's over a year now and finally got one. It's true you have to hold one to understand and appreciate it. This is an amazing saber. I can't wait to get more.
I was slightly disappointed with the information availability concerning options during the order process. I would have preferred reading the details of the options rather than watching videos for the info.
Ordered the staff during sale. Arrived in perfect condition!
Excellent service and great quality products
Very pleased with the product just the delivery was delayed
The product itself is amazing; albeit way overpriced. I find the company itself however difficult to communicate with, and extremely difficult to get any kind of a refund, trade, or use of store credit. They still have over $120 US due to me which they have basically refused to give back in any way shape or form. This assuming money hungry company will send out a good product quickly, once your $500 CAN is transferred successfully; but beyond that they seem to care little for the individual customer, as long as they are scoring their hundreds of dollars. Overall, very disappointed in this company - very poor customer service & communication, and disorganized as a whole. Will never order from Ultra Sabers again.
Funny site
2 Mystery Boxes ordered. 2 Amazing sabers. In the course of 3 weeks. I've gone from 0 sabers to 4. I think I'm addicted. I'm already waiting for Christmas to be over to order more. I almost forgot. My order arrived in 5 days! Would've been sooner but thanksgiving and day of mourning for G.H.W. Bush happened! Thank you US for making my childhood fantasy come true..
Quality blades and bright led's!
Nice saber
Great product! Thank you!
Customer service and saber hilts are amazing. The color discs are not quite what I expected and I probably should have gone with a diamond controller but overall very happy with the purchase.
Typical good experience.
I love the way ultrasaber made my saber and I love how bright it is I would Recommend it to anyone even my worst enemy.
High Quality sabers lover everything about it. I would suggest changing the shipping company. Paid for 2nd day shipping and FedEx fail to deliver on the day they promised. Was quoted that it would be deliver the following day but they didn't get deliver either. Had to drive down to the warehouse to pick it up two days after the promised date.
The products' quality definitely makes it worth the wait. Also, I think they are very well balanced, and worth the price.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.