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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Joan Z.
10 reviews
0 helpful votes
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Customer service was very kind and prompt
December 13, 2018

Customer service was very kind and prompt

Date of experience: December 13, 2018
New York
1 review
0 helpful votes
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Ultrasabers provides quality lightsabers at prices to fit any budget or cosplay need. With basic, affordable, high quality designs for people that just want their own lightsaber. At the other end of the spectrum they also provide extremely nice copies of character sabers from the Star Wars franchise. All the sabers, fro the most basic to the most high end, can be fited with a wide array blad colors, sound chips and special features. Ultrasabers is truly the lighsaber company for everyone.

Date of experience: December 13, 2018
NL
1 review
0 helpful votes
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Good quality sabers
December 13, 2018

Usually good quality sabers. This one is too loud, though. The sound system is going to need some additional work to get it to bearable levels - previous two sabers are better. Otherwise, quality is very good and it can take a hit.

Date of experience: December 13, 2018
Robin S.
1 review
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Great shopping experience
December 12, 2018

Great shopping experience

Date of experience: December 12, 2018
BrianB Y.
1 review
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I ordered a consular with the express basic sound and in consular green on the Black Friday deals. I have been looking at these Saber's over a year now and finally got one. It's true you have to hold one to understand and appreciate it. This is an amazing saber. I can't wait to get more.

Date of experience: December 12, 2018
John B.
6 reviews
0 helpful votes
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I was slightly disappointed with the information availability concerning options during the order process. I would have preferred reading the details of the options rather than watching videos for the info.

Date of experience: December 12, 2018
Tim J.
1 review
0 helpful votes
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Ordered the staff during sale
December 12, 2018

Ordered the staff during sale. Arrived in perfect condition!

Date of experience: December 12, 2018
Jason B.
1 review
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Excellent service and great quality products
December 12, 2018

Excellent service and great quality products

Date of experience: December 12, 2018
Graeme m.
1 review
0 helpful votes
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Very pleased with the product just the delivery was delayed

Date of experience: December 12, 2018
Canada
1 review
0 helpful votes
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The product itself is amazing; albeit way overpriced. I find the company itself however difficult to communicate with, and extremely difficult to get any kind of a refund, trade, or use of store credit. They still have over $120 US due to me which they have basically refused to give back in any way shape or form. This assuming money hungry company will send out a good product quickly, once your $500 CAN is transferred successfully; but beyond that they seem to care little for the individual customer, as long as they are scoring their hundreds of dollars. Overall, very disappointed in this company - very poor customer service & communication, and disorganized as a whole. Will never order from Ultra Sabers again.

Date of experience: December 12, 2018
Caleb H.
1 review
0 helpful votes
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Funny site
December 12, 2018

Funny site

Date of experience: December 12, 2018
Bob F.
8 reviews
0 helpful votes
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2 Mystery Boxes ordered
December 12, 2018

2 Mystery Boxes ordered. 2 Amazing sabers. In the course of 3 weeks. I've gone from 0 sabers to 4. I think I'm addicted. I'm already waiting for Christmas to be over to order more. I almost forgot. My order arrived in 5 days! Would've been sooner but thanksgiving and day of mourning for G.H.W. Bush happened! Thank you US for making my childhood fantasy come true..

Date of experience: December 12, 2018
Spencer W.
2 reviews
0 helpful votes
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Quality blades and bright led's!
December 12, 2018

Quality blades and bright led's!

Date of experience: December 12, 2018
Me A.
2 reviews
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Nice saber
December 12, 2018

Nice saber

Date of experience: December 12, 2018
Logan O.
3 reviews
0 helpful votes
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Great product!
December 12, 2018

Great product! Thank you!

Date of experience: December 12, 2018
Avatar L.
1 review
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Customer service and saber hilts are amazing
December 12, 2018

Customer service and saber hilts are amazing. The color discs are not quite what I expected and I probably should have gone with a diamond controller but overall very happy with the purchase.

Date of experience: December 12, 2018
Andrea G.
9 reviews
0 helpful votes
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Typical good experience
December 12, 2018

Typical good experience.

Date of experience: December 12, 2018
California
1 review
0 helpful votes
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I love the way ultrasaber made my saber and I love how bright it is I would Recommend it to anyone even my worst enemy.

Date of experience: December 12, 2018
Hawaii
1 review
0 helpful votes
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High Quality sabers lover everything about it. I would suggest changing the shipping company. Paid for 2nd day shipping and FedEx fail to deliver on the day they promised. Was quoted that it would be deliver the following day but they didn't get deliver either. Had to drive down to the warehouse to pick it up two days after the promised date.

Date of experience: December 12, 2018
Marie S.
9 reviews
0 helpful votes
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The products' quality definitely makes it worth the wait. Also, I think they are very well balanced, and worth the price.

Date of experience: December 11, 2018

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748