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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Shopping was easy and the details on each feature informative!
This was actually a gift i ordered and had sent to someone else but the kids loved them. I've ordered multiple sabers for myself and for my nieces and nephews in the past.
I ordered the mystery box as a gift for my son and he was really happy with it. He tells me that it is balanced very well and that it was the color he wanted RED. He also tells me that it has a very Jedi like feel to it, even though he was raised Sith.
Machining on one of the recharge ports was sloppy but otherwise everything was fine.
Fast and easy
Easy, great product quick delivery
I wish you could fill in the empty space where the batteries go so that they don't clink around
I enjoyed the product I have received however there was a bit of trouble with the overall purchasing of the idem. Though I understand the whole confirmed address for credit card. I just found it overall annoying that it took multiple attempts to purchase said item. However that being said the Apprentice LE v5 is one of the most beautiful sabers I have purchased from your company. The design is sleek, the cut out windows are absolutely star wars ensue, and weight and handling is on par with the others you have built in past years. The sound is loud and vibrant and the stark green blade is absolutely beautiful. Overall it is a magnificent work of art and given that it's presale, not a common hilt as of late, thus making it unique and special. So in conclusion, love the product, wish the purchasing of said product was a little more new user friendly.
As always its quick and easy when ordering and getting updates from Ultra-sabers. Usually everything goes smoothly with no issue, However this time it seems the shipping vendor wanted to see how bad they can destroy a box and product before it gets to the customer. The box was crushed and the blade was bent in several spot making the light saver almost into a candy cane shape. Very festive for this time of year but not what we wanted the hilt was not damaged at all. Ultra-sabers customer service was grateful for the photos we provided quickly shipped us out a new saber blade which we received a couple days later. Our saber is whole and works and looks great. We will continue to order our sabers from Ultra-sabers :)
Wonderful experience with this company!
Ordering is easy. There are lots of great options which are well explained so to can customize to your preferences and budget.
I thought the color of the blade would be different but it's still quite nice.
The buying process is pretty straightforward however certain images need to be added for different pommels, power button configurations with LEDs showing them illuminated and not and how the battery options work with the Chargers. If you have a build page like car brands do showing what the Sabres going to actually look like when complete it would be helpful. However that being said the sabre was fantastic quality pain came in a reasonable amount of time considering the holiday.
Could not have been better. C.S. Was very helpful.
Bought two sabers for my grand kids for Christmas. The first arrived quickly. One was a preorder but my granddaugther wanted it since it looked like Ahsoka Tano's. I was concerned about it arriving since it wouldn't ship until late November. I reached out to customer service and they guaranteed it would be but asked if I wanted to change my order. Saber arrived on time.
Nice, cool site with a fine deal.
I've been buying ultrasabers for years. Will continue to so.
Product came in good packaging and was exactly as ordered. Customer service responded promptly to inquiry about production lead time. Overall, very satisfied.
The saber is well-crafted and an excellent piece to display in my home, as well as swing maniacally like a lunatic.
I LOVE Ultrasabers
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.