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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great site for to shop for custom sabers, my ONLY suggestion is to edit the custom options in the shopping cart; unless you already do that and I'm just dumb haha. Ultimately though, amazing shop -- good job folks.
Quick and easy process
Purchased 6 sabers from them 3 separate orders. One of them came to me defected. Didnt send in for repairs because you have to pay the shipping... now less than a year later 3 dont even work and this is with proper storage and extremly little use.
The saber looks amazing! The purple color turned out awesome, and will go perfectly with my flightsuit!
Really clean and shiny best thing ever my dad is going to love this for his christmas gift in 2 weeks
Always love your products. Good quality for the price, fast shipping, and quick turnaround time. Most of my orders have arrived early. These new V5 sabers are wicked cool and I've already ordered another one. Thanks Ultrasabers!
Thank you for the saber!
Very fast delivery and the savers are as good as expected from previous orders.
These guys must have a stash of holocrons hidden somewhere, there's no other explanation for the knowledge and attention to detail put into these sabers
I love it! I have gotten alot of complements on the quality and materials. Cant wait to bring it to a convention.
Had to get the Manticore for my wife in blazing red. It's a great saber. As nice as my counselor. Got an amazing deal for Black Friday. I would recommend this to anyone looking for a comfortable saber with windows on the emitter.
Very good overall
I really like the lightsaber it was definitely worth it
There a great business they have given the consumer options on what we want and get it done, dusted and shipped out too me super fast. If I want a certain product of there's or for a present. I choose an item, then i'm given options to make it unique to my taste or character, pay pal it. BOOM! It's on my door within 5 days, 4 if i order it on a monday. Most places online is three months fabrication, but they know their business and know what the consumer wants. Their customer service could be better when it comes too returning emails though or about maintenance. But that's a small price too pay,
Shorter than expected but true to size in reality
Overall good, they send too many emails though.
I love my lightsaber.
It was easy to order. Now we will see if shipping dates and such are close to estimate. Update... shipping was prompt.
I needed a part that was not listed on the site. I emailed a question about it and they responded with clear instructions on what to order and what to write in the comments section go get exactly the part I needed.
It was a little too difficult to get all of the options under control. I think a better user interface could solve that pretty simply, but I was also ordering off my phone so that could've contributed to the confusion. Excellent product and quick delivery made up for most of it though.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.