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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I love it! I will definitely be getting another one.
Great site, easy to navigate. Great product. A little disappointed with FedEx. Package supposed to arrive 7th Dec, arrived 10th. Followed with text from FedEx asking for payment on import, no issue with this, but do have issue with their (FedEx) fee, which was double the import charge.
Quick and easy! So easy to choose your hilt, then color and type of blade and whether or not you want certain added features.
Good interface. A lot of choices... almost too many, but that's a plus.
Just got the ultra saber, it is awesome...
Product was received as expected. Well packaged. No damages of any sort. Postal service took longer than expected to deliver. No fault of seller.
Very happy with my saber so far. Defiantly a chance of another purchase in the future.
Great product and service
I initially couldn't place an order as my PayPal billing and shipping addresses were different. The error that appeared was "Shipping region is a required field" which told me nothing about the problem I was having. Once I realised I had the wrong delivery address set and corrected that everything went smoothly.
Outside of that minor issue everything was very smooth and fast.
Super easy shopping, building a saber is effortless on this site, and checkout was smooth, I am a returning customer! The shipping was quick, I think even a day early! Product is great, was worth coming back for another saber!
From moment of ordering to moment of delivery Marlene and Emory with 10/10
To have item shipped all the way over to Australia and such a lovely gift!
Thanks Emory, Marlene and the team at Ultrasabers couldn't be happier both myself and partner here in Australia
Will shop again
Thanks Dave L
Ordering was quick, clear, and easy. Was able to get exactly what I wanted, and with great deals. My saber arrived quickly and is of excellent quality. There is a really good chance of me ordering more sabers in the future.
My son has always loved the star wars light sabers, now that he's getting older this was the perfect Christmas gift for him. The saber is very well made, he's going to love it!
Very fast and easy to work with
Bought multiple sabers for Christmas gifts absolutely amazing. Affordable, great quality, and arrived quickly. Fantastic in everyway
I am a repeat customer...and love the products!
Awesome Saber! Sound is very loud! Light is bright and appears to be durable for my child and I to have some light dueling. Very solid hilt yet very light in weight which will be great for my 3 year old. I usually dont give 5 stars on ratings because I believe there is always room for improvement. I went with Ultra Sabers due to competitors reviews stating the lengthy times to get the product to the customer. Ultra Sabers had my product at my door in less than a week! So many options to choose from on the website I asked my wife for one also. That one too arrived in a week. Cant wait to see it on xmas! Keep up the good work Ultra Sabers! Heres an idea Ultra Sabers, add a vibration module in the hilt or a kicker node for when the saber turns on/off ect.
Thanks!
The lightsabers I ordered arrived very fast and were professionally packed. The quality and craftsmanship of the lightsabers are amazing. Will definitely do business with this company again.
Honestly, I can say this company lives up to its name being the best saber company out there. Helpful all the way and keeping in communication. Got my product in no time, and it looks great. 5 Stars all the way.
I have only ordered from Ultrasabers twice, but so far I have had a pleasant experience. They will continue to have a loyal customer.
Great customer service and shipping time! Love my saber!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.