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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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My 2nd order of 2 Mystery Boxes. As a new member of the saber community, and a fan of lightsabers since 1977. Getting my hands on one (or 2) in 2018 has been a dream come true. My first order arrived in 6 days, would've been sooner but thanksgiving happened. My second arrived in 6 days also, would've been sooner but George H.W. Bush died and the national day of mourning happened. Overall they are amazing sabers, super fast shipping time. And I'm definitely ordering again.
Another Amazing product from an Amazing Company. Ultrasabers has made my Lightsaber dreams from 1977 come true. Thank You again Everyone at Ultrasabers.
Told me to check availability but I couldn't find where that was so keeping my fingers
crossed. Website is very confusing
This being my 5th purchase through Ultrasabers,no problems of any kind.
Good comunication with seller, link to paypal and quick confirmation of my order
Interesting, intriguing, dazzling :). Really colorful and funny, like I've been returned to a childhood.
Liking Amazon pay option
Best lightsaber in the universe!
Very impressed with the look, brightness and sound of my new saber.
Overall really good for a $75
I purchased two lightsabers separately, on-time delivery each time, great product received! Will be ordering more in the future!
Great products and great service! Highly recommend.
The ultra saber was a gift for my son and he loves it!
Always professional, timely, and as promised.
Account creation was straightforward, Paypal checkout was swift. Delivery was quick. Saber was beyond expectations, well made and balanced. The recipient of the saber says he feels like saving the galaxy.
I had ordered a lightsaber for my son for Christmas. They waited until the very last minute to let me know the handle i picked was on backorder. They did give me the option to choose a different handle. My complaint being i had already sent 2 emails and made a phone call prior expressing concerns that i haven't received any info and was worried i wouldn't get the lightsaber before Christmas. Their communication to their customers should be a lot better
Ultrasabers has so far been great.
It was smooth and painless.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.