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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Michelle O.
8 reviews
0 helpful votes
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Product received was exactly as ordered
December 30, 2018

Product received was exactly as ordered. High quality construction.

Date of experience: December 30, 2018
wolffeind U.
1 review
0 helpful votes
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I am very satisfied with what I got
December 29, 2018

I am very satisfied with what I got. And I am extremely excited for when I order my next saber.

Date of experience: December 29, 2018
Washington
1 review
0 helpful votes
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Quickly Delivered
December 29, 2018

We got the saber within a week of ordering it (during Christmas shopping times to boot), and was able to present it as our Christmas gift!

Date of experience: December 29, 2018
Peter D.
1 review
0 helpful votes
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I knew the V5 sabers were awesome, having received a Dark Apprentice V5 before this order, but I was impressed by this saber. The Dark Initiate LE V5 is absolutely gorgeous and I'm very happy with how it turned out. Thanks again Ultrasabers!

Date of experience: December 29, 2018
Logan D.
5 reviews
0 helpful votes
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Checkout was rad
December 29, 2018

Checkout was rad.

Date of experience: December 29, 2018
mac I.
1 review
0 helpful votes
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Fine, purple is a little weak and coupler spins awkwardly.

Date of experience: December 29, 2018
Frank F.
4 reviews
0 helpful votes
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Overall, love everything!
December 29, 2018

Overall, love everything!
Keep up thw good work!

Date of experience: December 29, 2018
Thomas P.
1 review
0 helpful votes
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Great service great product,very happy with first saber now need another!

Date of experience: December 29, 2018
PrinceDakkar Y.
1 review
0 helpful votes
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My experience with Ultrasabers this year was just as great as last year; better, actually, as my sabers only took 1 week to ship and showed up early! The sabers were in excellent condition and as ordered. Plus shipping was free, and I was able to use my points for a discount! No complaints here!

Date of experience: December 28, 2018
Heather I.
16 reviews
0 helpful votes
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I bought my husband a sober for Christmas and he absolutely loved it! The construction is beautiful and functional, the sound is amazing, and the shipping speed was crazy fast.

Date of experience: December 28, 2018
Australia
1 review
0 helpful votes
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Saber
December 28, 2018

If came on time as stated, very very happy with the quality and my girlfriend loves it as her birthday gift, Would love to buy more in the future <3

Date of experience: December 28, 2018
Luke C.
1 review
0 helpful votes
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Love it will definitely be buying from here again
December 28, 2018

Love it will definitely be buying from here again

Date of experience: December 28, 2018
Colorado
1 review
1 helpful vote
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We ordered a light saber on November 22nd and the original anticipated shipping date was December 5th. We received an email after the 5th informing us that it was on back order. We were then told we would have the saber by December 19th, and then told by the customer service department that we would have it by Christmas. We were told they would ship it however they had to in order to get it to us for Christmas. They chose USPS as the carrier and it was not delivered until 2 days after Christmas. USPS does not guarantee delivery dates so as a frustrated customer I sent them an email telling them how upset I was and that they really screwed up. I also asked them why they were advertising on their website that people could order a week before Christmas and get their orders since I had ordered a month beforehand and wasn't receiving it. After several emails back and forth I was told they would speak to the customer service director and get back to me about some sort of resolution or compensation for everything. The email I received infuriated me! They offered me 15 % off with free shipping, which was the current deal running! This poor customer service is what makes this company a 1 Star for me. I will be filing a complaint with the better business bureau against this company if I don't get an adequate compensation for all my trouble and for making an important Christmas gift late! Stay away from this company.

Date of experience: December 28, 2018
David J.
4 reviews
0 helpful votes
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Helpful and Patient
December 28, 2018

Helpful and Patient. They live up to their name.

Date of experience: December 28, 2018
Eduardo C.
2 reviews
0 helpful votes
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Looks and works perfect
December 28, 2018

Looks and works perfect. I do not hesitate in buy another one

Date of experience: December 28, 2018
Steve L.
7 reviews
0 helpful votes
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Website was laid out relatively well
December 28, 2018

Website was laid out relatively well. Only confusing part was confirming availability once I was in the checkout section. Received the saber which was a group effort gift for someone else. The details and quality of the saber were great. The gift recipient was extremely happy and excited about the saber. Highly recommend your product line for a fan of Star Wars.

Date of experience: December 28, 2018
jay b.
1 review
0 helpful votes
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Everything came on time and as advertised
December 28, 2018

Everything came on time and as advertised. Honestly the coolest thing I've ever owned. I hope 1 day to afford one of your cooler sabers. Thank you for this experience.

Date of experience: December 28, 2018
Henry T.
2 reviews
0 helpful votes
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I ordered a pair of Darth Maul-style 'Menace' lightsabers, plus various accessories. I was very pleased with the overall quality of the products. Nice machining, flash-on-clash looks great, very loud and convincing sound. I especially like the quick release coupler accessory (allowing the two sabers to be joined or split very quickly).

Date of experience: December 28, 2018
Dawn H.
4 reviews
0 helpful votes
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Will update when product arrives
December 28, 2018

Will update when product arrives.

Date of experience: December 28, 2018
Charlie A.
5 reviews
0 helpful votes
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Excellent build quality and really fast shipping!
December 28, 2018

Excellent build quality and really fast shipping!

Date of experience: December 28, 2018

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748