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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Paying was hard, and for small changes for saber you have to make a new one
Did not receive the tool for screws
Very happy with my products order from ultrasabers! The delivery time was excellent and came earlier than expected. I am thrilled with my purchase and will be purchasing more in the future.
Our first one so i like the option of a mystery box. Everything arrived quickly. The quality and craftsmanship exceeded my expectations. Well worth the money. I look forward to purchasing another in the future.
Super experience! My son was thrilled and the quality was perfect. Customer Service really helped me set up the light saber through all the options.
All of Ultrasabers products exceeded my expectations and were shiped quickly after ordering.
Prophecy. Beautiful hilt, solid build, no rattles or wobbles. V4 sound is worth it. Actually even more epic in person than I expected...
Needed a training saber for my new padawan and UltraSaber's grabbag was the perfect fit!
Great experience every time. Quick processing and never a question about receiving a quality product! Great company work ethics!
All four of my nieces loved their Christmas sabers. Thanks for the great product and the timely delivery!
Amazing product. I do wish I had the tools to disassemble the blade from the hilt, but I likely missed a step or so. Apart from this, absolutely above what I expected in terms of quality. Highly, highly recommended!
Thank you guys so very much for making my husband's Christmas! I swear he cried a little when he opened his new light saber with sound! It's so wonderfully made and delivery was extremely fast! Will definitely be buying from here again!
Good quality saber itll be great for cosplay and sparring. I might order a shorter blade later but satisfied for now.
Very user friendly website and easy to place order. It came all put together and ready to use, no assembly required. The husband was really excited to have a legit one and he really loves it!
Awesome!
Easy to use check out. Bought as Christmas gifts and the recipients loved them!
Great experience; deliverd as promised and quickly!
It's great everything I wanted with the ultrasaber and more
Excellent quality. I gave this as a gift and the recipient felt the same way.
Very easy to buy! Fast shipping and I loved that I could track it! Perfect Christmas present for my boyfriend! See y'all at Nola comic con!
Very happy. 10/10, would order again. Good quality product, exactly as advertised, and prompt answers to my questions.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.