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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I ordered grab bag sabers, and that is what i recieved. Very satisfied
My family loves these sabers! They have light saber fights in the yard at night! The blades are so bright and strong, the sound is great, and the hilts are very well made! I hope my next mystery box is a guardian or archon(wink wink)
Awesome lightsaber! Quality is great!
Several sabers went from the standard 36 inch blades to 24 inch, forcing the customer to add $10 onto their cost to add what the 36" back, or changing to a higher priced saber where 36" is standard. I love your sabers, but come on.
Saber got here in time, then the light just... stopped. I'm contacting customer service now.
I had a duplicate order because I was unaware that my really great mail carrier first name Steve was holding my first order while I was in the hospital until I got out after 7 days and was holding my mail until the next following day! Great Man I pray for him and all the rest of the United States Postal Carriers! God Bless them and all of you too as well! Thank You So Much Again!
Very detailed site and complete information about everything!
They make great lightsabers and the mystery box sabers are great. The shipping is fast. I know I will be buying more lightsabers from ultrasabers in the near future.
Love the sabers!, had a little defect, immediately resolved, new blade recieved 2 days later
Website has a clean layout with easy to find options
I ordered an Initiate v5 LE on Black Friday 2018. I figured Ultrasaber's turn around times would be quick enough to receive the saber for my GF for Christmas.
The Bad - Up to a week before Christmas I didn't hear anything from them. I started inquiring the week before. I got very limited response, and the response I did get was effectively "We're working as hard and fast as we can" -- So I had prepared a way to give it to her without actually having it in hand. I figured it wasn't going to happen.
The Good - Christmas Eve there's a knock on my door, and I opened it to the FedEx guy handing me a lovely triangular shaped packing "tube" =). Ultrasabers not only completed the saber (and we both love it) to their good quality standards, but they overnighted it to me (at no extra charge) and get it to me in time for Christmas morning.
Thanks Ultrasabers!
I really enjoyed the lightsaber that I got and it was really fun for the family
That was easy!
Thanks for the big personalization, it was more than i expected! Very fast delivery, PERFECT
The lightsaber was delivered on time and as expected. Great quality. I will definitely be purchasing from Ultrasabers again.
My husband loved the light saber that I got him for Christmas. Thank you!
Easy ordering and explanations
For newbies.
Ultrasabers is awesome product, but from what i can tell the Sabers with sound tend to have some issues. However it's still really cool product.
The Saber I ordered for my gal is really rad, thank y'all a ton!
The product was a little underwhelming for the price i payed for it. I know it was a grab saber so i understand.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.