On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Fantastic!
It's really quick and easy to place an order and it feels very welcoming.
Spade laser di ottima fattura, buona qualità dei materiali, anche le lame in policarbonato sono valide per duelli. Evasione dell'ordine e spedizione nei tempi previsti. Molto soddisfatto
Quick delivery and amazing product! Extremely satisfied
My grandson loves it
Quick and easy on line service. Web site was easy to navigate.
Easy to select options, the internal workings could be a little more descriptive in terms of power source and what not, but not complaining about design. Mine requires 4 AAA batteries and are held in by a velco strap (really nice touch honestly) that I wasn't expecting. The rendered pictures they have don't do the actual sabers a lot of justice. Very great looking and high quality. Depending on which hilt you select I would carefully inspect the saber before using it. I have the Dark Initiate V5, and on the silver portions of the hilt the edges can be sharp, specifically on the 3 "claw" portions on the top which do face towards your hands. I've sparred with it and I haven't been injured but depending on you hold it you could, however its nothing a little sandpaper couldn't take care of and about 30 seconds of your time, not worth removing a star over. Just something to be aware of if the saber is for a child. I went for the basic electronics, single color LED ( blazing red) no soundboard, etc and honestly I was blown away with how bright the saber is. I also sparred with it without concern over how hard we were striking each other's blades and the midgrade blade has held up just fine. Probably could break if you struck it against metal or something harder than another blade. So overall I'm extremely satisfied and will be back for more sabers later on.
Great quality, it is longer than the movie prop, but that's not an issue. (the hilt sizes are listed, so check before you buy if you are wanting a specific length) Satisfied with my purchase, I have since purchased 2 other sabers that will be delivered today.
Can't wait to see the finished product. The websight was very self explanatory
Excited to see what you guys send me. I'm a huge star wars fan and I can't wait to see my custom ultra saber.
I love Ultrasabers. Never had issues with them. They put out really good product. Their soundboard, in my opinion, is the best around.
Excellent quality products with very instructive website for new time buyers, tons of customization option to make your saber unique to you
Great sabers, great company!
The mystery box saber I ordered was amazing. Very pleased with my purchase and I will be ordering more down the line. Thanks Ultrasabers.
Excellent quality, great customer service, fast shipping.
Saber looks amazing and feels great. Lights look even better in real life. Only complaint is the stand i got has a tiny scratch on it
Smooth transaction, fast delivery. I got lucky and received a lightsaber worth 260$. I would recommend customizing your own lightsaber rather than relying on luck.
Amazing
I was extremely pleased with the response time and customer service offered by the employees of the company. And of course, the product itself is TOP NOTCH my fiancé was thrilled with his saber!
This was my third order and all was great except for the shipping. The items left TX on December 13th and it took 10 days to arrive to SC. However, no fault there on Ultrasabers, just USPS. My experience with ultrasabers only was successful this time like the first time. (The second time it took over 4 months for my lightsaber to arrive. It was ordered at the end of December, arrived in early April.)
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.