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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great sabers, great shipping, great service, thanks again!
Great product! Will be ordering more soon!
Overall experience with Ultrasabers was great, very pleased with my saber. Been practicing some cool techniques and I am really getting the hang of it
I called several times with questions prior to ordering and also sent an email which neither was replied to! Terrible customer service! The lightsaber was ok but grandson wanted sound which was my question because $200 extra dollars wasn't worth it!
Great service and lightsabers.
The only issue I have is a minor one. The threading on the hilt of the Brood Guard's grip sometimes makes it unscrew loose at inconvenient times. If there was the option to have a reverse-threaded grip, that would be appreciated.
Easy to navigate, good quality blades. Very excited for this next one!
Wonderful building options and terrific shipping.
Repaired UltraSaber quickly. Fast shipping and great communication. Great customer service. Would highly recommend UltraSaber
My son got his Ultrasaber on Christmas eve. Never had any issues ever with Ultarsabers and I have ordered many.
Easy fast and my husband loved it! We just ordered a second one with sound!
Awesome quality and aesthetics! Definitely making another future purchase.
Received on time, in good order. Quite satisfied.
Great products! My 3rd saber already!
This bellicose I liked in photos, but I was on the fence about it. I really liked the fire orange in videos I saw and decided to go with that color.
It's even better in person. Glad I got it. Thank you again ultrasabers.
This makes our 5th saber from Ultrasaber. Jedi or Sith you can't go wrong with an Ultrasaber at your side. Just remember the stunt blade.
The saber I got was everything my boyfriend expected it to be. But unfortunately the saber stand was most definitely not worth $15. Maybe $3. It fell apart after it was put together. We had to super glue it together and stabilize it with paper in the notch. Thank goodness the saber never fell off of it. It's a crappy piece of plexiglass to hold an expensive piece of work.
UltraSabers is a one stop shop, Canadian friendly!
I always get the light saber the way I order it.
Second time purchasing from ultra sabers never have been disappointed!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.