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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I've been buying ultrasabers lightsabers for 2 years now. I've always been impressed by the customer service and fast delivery. I dunno if it's just me, but sometimes my orders arrive earlier than estimated with is always a nice surprise. Whenever there's something unclear about my order, customer service is quick to notify me before moving forward with my order to avoid any issues. Ultrasabers is my go to lightsabers for the full-contact duels and free-flowing.
We couldn't be happier with our purchase from ultrasabers.com! We paid the extra fee to have it expedited and here before Christmas and it arrived right on time. Definitely worth it! Thank you!
The quality is amazing and I feel like all sabers are guaranteed to impress! Well worth the money and I would recommend ultrasabers to anyone!
Very informative fast and efficient
I received my order and could not wait to open it, was very pleased with my order. I received the Dark Initiate V4 saber with the orange blade which worked out perfectly, as I am a coach of a robotics team from a school that happens to have the school colors of Orange and Black. This year's season for robotics is a space theme so this will be perfect accessory to have at our competitions. Thank you for a great product!
I ordered a double bladed saber from Ultra Sabers on December 22nd (not expecting it to arrive until January 2nd) and it arrived sooner by 3 days, which was nice.
The colour of the blades is bright and full all the way up the blade!
(A note: I ordered the heaviest gauge blade they had, cause I'll be bashing it around, and because I knew that the heavier blade doesn't let light through as well as the lighter gauges, I ordered my sabers with TRI colour lights, which are much stronger in brightness).
Anyhow, I appreciate their service and I would totally buy from them again!
Better means to search for products would be nice. Some menus had no products. Also, where can I find definitions between MHS, V2, V3 sabers etc...no idea what these mean.
Love ultrasabers. Could use some updated/newer hilts but all in all this brand is the one that I stick with for my sabering.
Excellent sabers and timely shipped
Received my batteries in a timely manner.
Best Lightsaber ever! :)
After receiving two mystery box sabers to be used as Christmas gifts, I turned around and immediately ordered a tricked out custom saber for myself. Shipping was fast, quality is great. My son is going to have a_blast_ sparring with me.
I had heard about the quality of the sabers and they are IMPRESSIVE! Will definitely order again and recommend.
Fantastic product of exceptional quality, delivered in less than a week over Christmas, and backed with impeccable support for any questions or concerns. Just brilliant.
My experience with Ultrasabers was very easy, and straight forward. I ordered my saber and I got an email for tracking info, but shortly after, it was cancelled. So I emailed customer service and within 10 minutes I had a response with an explanation and updated tracking. I was very impressed with the quickness of the response and not to mention, my saber came 2 days early so that was a nice cherry on top. I will definitely be ordering from Ultrasabers again!
I recently ordered a custom saber from Utrasabers. I researched all of the numerous options for a few months until I decided on which were right for me. I ordered a custom color available through the saber forum. The instructions were clear and easy to follow. The saber came in about 1 week and was exactly what I ordered. The saber color is bright and rich. The sound is great. The hilt is better quality than I expected. I absolutely love my new Ultrasaber and am already thinking of what options I will order with my second saber.
It arrived just when I expected it and the product was better than o had hoped. Excellent overall experience!
Great delivery, great packing, great prices. Great overall, would recommend!
Goods and services were fantastic. Very pleased with everything.
If you guys had existed when I was a kid there would probably be world peace right now.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.