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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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If I could rate it properly, I would give it a 4.5 or (4 and 1/2) out of 5 stars, but decided to round down. At first its heavy and the material was irritating, but I knew just like a good pair of shoes, you have to break into it or get used to it. I am now used to it and it is the best purchase ever. I do have one complaint though. After only 7 times of using the retention screw, the screw was stripped. I contacted Customer Service just now and am waiting for a response back. If this gets fixed free of charge, then I will undoubtedly bump it up to a 5 stars before you can say Vader. Definitely planning on getting more sabers. Outstanding quality. Covertec system is mind blowingly better than it's rep says it is. I was scared of the blade not being durable and so I haven't used it properly yet, but I do believe that it is quality enough. V5 Sentinel design is outstanding. Big, but outstanding. It is REALLY loud (like REALLY loud), but that doesn't seem to be too big of a problem. Wish there could be a sound knob (preferably worked into the design of the saber without it standing out too much), but it's fine without one.
It's hard to know what to get. Hard since this is a gift.
Second purchase, another quality saber!
Nice item
I was very pleased with the delivery of both ultrasabers. I pre-ordered the Aeon LE v5 first, then I ordered your Mystery box a few weeks later. The Mystery Box arrived first with a Arbiter, stunt set up. The Aeon LE v5 arrived a week later I also ordered it in a stunt set up as well. Very happy with both. I plan on ordering another Mystery Box next year. Thank you
I really like the over all quality of the product. From the weight to the details
First time purchase from Ultrasabers was amazing, Could not ask for better service or product quality, Thank You
Would have been nice if they were individually packaged, as they were gifts for two people.
Overall I am very pleased. The package arrived two days later than the delivery confirmation but it got here in the end, and it is the holiday season so some delays are expected.
I wish there were a wider variety of saber lengths. The gaps between the options felt too big to me.
The Quality of the Saber from hilt to blade exceeded my expectations. I will definitely be ordering more in the future.
Such an awesome company. I sent in an email a few days before Xmas and they responded the same day. Follower and fan for life.
My 4th saber from ultra sabers...always quality always on time!
Great company, fast service, wonderful product.
Fast delivery and well-packaged.
A Big Thankyou to ALL at Ultra Sabers, I ordered the Wrong Sabers
For My Lads! I was so worried that you wouldn't be able to change the order as it had been built! It was my mistake no doubt, but nothing was too much trouble! Thank you from my Boys in advance.
Kind regards
Paul Silcock
It took a while for the saber to arrive but that's just USPS around here.
As always: great selection, high quality, good price, quick shipping.
Very impressed with lightsaber selection!
Quick, easy and plenty of options. What more do you need?
Ultrasabers did a great job the delivery took a lot longer than expected but that was in no fault of ultrasabers. It was due to the United States postal service and holiday season.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.