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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Loved my sabers
Saber is nice but very expensive especially after overseas delivery charge and VAT added on
Very easy to set up and use
Took longer then expected and had difficulty reaching anyone to check on status
Sabers are excellent in quality, and delivery date from order date was within the range given on the website.
For a bday present hope it's legit! Got it in, and trust me My friend wasn't disappointed super cool!
Good stuff
I selected Mystery box in order to receive it a.s.a.p, but delivery lead time was longer than I expect. (Eventually I could get it before I leave, so it's OK)
Quick delivery and excellent product. Exactly as expected. Very durable and super bright light. We will order again.
Loved the saber, had a problem with the shipping of it and had to contact them a couple times to get it shipped out.
I was very happy with how fast costumer service got back to me and solved the problem I was having in a very short amount of time
The website was very easy to navigate, and the product was very good. I would definitely shop from here again
The product is great. Looks like an actual saber. Got here very quickly; and much sooner than I expected.
Great product - slow delivery.
Good delivery time. Product works great. Very sturdy it battle.
Pretty fast shipping, and I was a bit nervous given stories of people getting their sabers months after their purchase, the delivery took less than a week though.
I was satisfied with my order
Simple and easy experience with very fast delivery, even with the "free delivery" option.
The product I had order was of good quality and came in a good amount of time (1month)
My only issue is the lack of communication when I tried to reach out to ultra sabers directly. Other than that I'm happy with my orders and I'm sure I'll buy from here again
I ordered the Dark Sentinel v5 but if course it was on back order (showed available in website). So the customer support staff offered that i either wait the three months, get a refund or take the Dark Apprentice v3 which they had in stock (which cost less). I ultimately opted for the Dark Apprentice v3. Just wish there were more options.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.