Ultra SabersReviews 19,632

First, let me say that I love the two sabers I have received. The first saber I built specifically and it was received within 1 1/2 weeks of ordering. The second saber I ordered was just a mystery box, so I waited a week after ordering and it was still showing online as "processing." I emailed the company at the email address listed online and didn't hear back for a few days, so I emailed again. After still not hearing anything, I finally called and the voicemail message said to email a different email address, so I emailed to that one too.still no response. I left a voicemail and didn't hear back either. I finally got an email back from someone who apologized, but this was well over a month after I ordered.

So my first experience was great and the second was not. It feels like no one is monitoring either email account or someone would have responded much earlier than they did. The voicemail message basically says to NOT leave a message because it is faster to email. That was unfortunately not the case.

I love the sabers I have received. I am hoping that sharing my experience will help solve whatever issue there was on the customer service end that caused 3-4 emails and a voicemail to not be responded to. I have referred you to other people and will be ordering another one myself at some point. Hoping this will be resolved the next time I do.

Always wanted to own lightsaber ever since I was a kid and recently I had the opportunity to go ahead and purchase one from ultrasabers. I fell a little short not knowing what the options really were but also not wanting to drop more then I could justify with a company I've never done business with before. So for my first time buy I am more then satisfied with the saber itself. I liked it so much I turned around and bought another saber not far off from a four digit price tag.

Like many I have been a fan of Star Wars since I was young and have always wanted a lightsaber. Ultrasabers is a great first saber for anyone looking to start collecting or just have a saber of their own. I ordered a $75 mystery box saber and was blown away with what I had received. I got a Prophecy V3 hilt with a silver switch guard in Consular Green which is a $120 setup. You cant beat getting $50 off, although it is the luck of the draw when it comes to the mystery box and grab bag items. It was a little worrisome when I had placed the order and it only said processed for a little over a month, but I did order it during the Carona pandemic so the time it took was completely understandable. Do keep in mind that a custom saber may take longer due to your requests. But be patient. Its about the outcome of the product and they knocked it out of the park. I have my eye on a few more sabers and will definitely order from them again.