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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Best website for lightsabers! Excellent customer service, replied to my queries in less than 5 minutes. Very impressed.
Saw the flash sale for Dominix v5 and I had some reward points so I thought I would give it a shot. I went with Violet Amethyst for the color ( already had the guardian blue and crimson) also felt the purple would go better with a black hilt rather than a silver hilt. Anyway, got what I ordered and its pretty cool. Like the feel of the hilt and the color.
Im french canadian, i got an excellent service.
2x mystery boxes, Great quality, great value
Just great, thanks.
Ultra saber had the part I needed.
The order arrived in less than 1 week (USA -> UK), which was a great surprise for my son (I'd told him I'd expect it to take at least 2 weeks from past experience of other on-line purchases from the USA).
My son is overjoyed with his purchase and is already talking about the collection he's going to build up over the coming years (from the sounds of it he's planned how he's going to be spending his birthday & Christmas money for the next 5 or 6 years! *lol*)
The saber arrived within 2 weeks from USA to Australia. Was well packed in bubble wrap.
Postage cost was pretty High at around $70 US. But online tracking was spot on. And could see where it was at every step of the way. My son was really happy with it.
The saber is heavy and good build quality.
Will definitely be back to buy another.
Received an other mystery box saber nice was hoping for something a little more exciting but this saber has a red blade so its will work in my favor
I purchased the spectre and I don't usually like arctic blue, but this saber looks amazing with the tri LED. Couldn't be more pleased with it.
Nice blade
Functional
Came well packed
Can't wait for more sales
My son was very happy with his ultrasaber and it arrived in the specified time frame.
Always good service keep it up
We've ordered 3 UltraSabers and been very happy with all of them. One mystery box with DominixV2 and 2 custom with sound. Glad we discovered UltraSabers.
A+ from purchasing to shipping to customer service to the product itself. I also greatly enjoyed the raffle.
I was very pleased with the communication from ultra sabers in order for them to get me my desired product as quickly and efficiently as possible. The product was received on time and in excellent condition to my specified standard. Overall 10 of 10 would buy again!
Great products, great customer service, highly recommended!
Fast shipping and the lightsaber i got is awesome
Really great company!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.