On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Everything good I'll be ordering another for sure and upload the video of the unboxing again. No problem as far as I can see with my stunt saber thanks again for such an awesome product that was well worth its purchase. I'll also mention that I took the liberty to look up the mystery sabers retail price including mods and it came to being worth $95. So in retrospect it came up to $92.50 for the mystery box plus shipping and I actually came up a little change out the deal. Now I seen some folk not too fulfilled with the purchase of the mystery box but I for 1 understand the gamble it comes with and see it as well worth the investment as well as supporting this company. Thanks again ultrasabers for such a fair trade!
I love how it looks, feels, and how it's made. This thing can take a hit and give one out. The best part is I got it in under a week.
Saber's are solid and arrived in a reasonable amount of time. I only got a stunt saber as it's all I could afford but look forward to more parts and adding sound in the future.
Everything seems to work really well. I'm completely satisfied with my experience.
Always fast shipping and great products. I would get your soundboards if they were just a little cheaper!
I am happy with ultrasabers because the service is good and shipping is quicker than the competing lightsaber shops. The products of ultrasabers are of good quality. I recommend anyone who wants to buy a good-quality lightsaber Ultrasabers.
Got everything promptly and am super satisfied with the product
I absolutely love my raven Saber pike. It's so cool. Really well put together and easy to assemble. I'm thinking of upgrading the soundboard though if possible as some movements could be a touch more sensitive. I would like to try the Sith sounds too. If you can advise on that possibility I would really appreciate it. I should have gone with that option from the start tbh. Other than that I am over the moon.
Delivered within an appropriate time and happy with product.
Great website and forum full of information though abit daunting to a newbie. Cant wait for my delivery as a 60 year old Sith Lord getting
His first saber.
Ordered and received diamond Emperors Hand saber, well packaged to keep it safe. The saber is great to look at and the diamond sound is amazing. Well recommended.
Ultrasabers are my main dueling sabers because of how sturdy they are, love them!
Item as ordered and on time.
Really nice sabers. I've bought 2 now.
I'm in love
I had issues with fedex but ultra saber was super helpful and really enjoyed my awesome quality saber
This was one of the best experiences I've ever had online. Marlena was extremely helpful with my questions and often would respond to my emails within 15-30 minutes! I sabers work very well, and they are awesome as usual. Props to all of you!
This is the best interaction I've had yet with Ultra Sabers-& I have over a dozen of their items. I ordered the Spectre on a Sunday, & they had it finished & ready to ship by Monday. This was a beautiful saber with sound & special engravings, so for them to have all of it ready to ship within a day is unthinkable in the lightsaber community. I'm a very happy customer!
Great product super fast shipping and service was excellent. Thank you.
Excellent service and product.
It was exactly as I expected it to be, I unveiled my ultrasaber on my twitch stream with roughly two dozen people watching, the static built up kinda shocked me through the head phones i was wearing actually which I was not expecting since it was wrapped in bubble wrap. I was hoping to get one with sound but I knew with having purchased the mystery box there was a chance that wouldn't happen. I'm still more than happy with what I got and will probably end up getting more in time! Thank you!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.