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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Superfast delivery of the Sabres are beautiful.
I've been a happy customer for years. They never let you down on quality!
Very easy to do
It was easy and fun to customize my saber, I loved the wide variety of options to choose from.
Everything was great, just wish you had a quick disconnect for the v2
Love eveery saber i have bought so far!
Gorgeous sabers (pretty much the first time I've found an Ultrasaber that matches my aesthetic), excellent shipping time, and work great with the quick disconnect staff coupler. Unfortunately the black gas already started scratching off to silver after less than a week of light use, but oh well. They'll still work great for what I need them for. :)
The best! I love these sabers!
Great customer service, quick shipping time. Very happy with my sabers and my overall experience!
Love the Blade plug
My overall experience was good, had a little bit of an issue with where the covertec wheel was installed on my hilts, but that issue was rectified pretty well. Only other issue I have is that the rechargeable batteries that I ordered die rather quickly in the sabers regardless of whether the saber is on or not. Standard batteries in stunt sabers last 10 times longer
Fast shipping time
The option decision tree was helpful
I actually received the wrong hilts. I ordered a Phantasm staff and received a Phantasm Initiate staff. But with the correct 32" length blades and the right colors, right switches, etc. After discussing options with Marlena, I decided to keep what I had (they are very similar) and she provided me with a coupon code for 10% off another order in future. I am satisfied with this correction.
Well organized website an excellent products.
Litty famalamalam
Was an overall good delivery time and the product is superb would buy again
Love it big fan
I got the Spectre in Tri Blue and it was worth every penny. The quality and design of the hilt was beautiful and I love it more and more every day
The Saber arrived and is awesome! High quality and built very well! Only downside is shipping. Takes a bit to get to you but well worth the wait!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.