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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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You guys are the best at everything you do
Bought two sabers. Super speedy delivery! (US to Aus), well packaged, awesome quality products, so pleased, Thanks!
I am very happy with the products I have purchased and the customer service I have received!
Love how the lightsaber looks and feels
I believe Ultrasabers are the best sabers on the market.
Amazing customer service and amazing products highly recommend buying these sabers
Excellent products, excellent service. I plan on buying more in the future.
Extremely happy with my saber! I needed a stunt saber for dueling, and the Aeon is perfect - solid, sleek looking and affordable.
Very easy to navigate. Nice options. I hope the product is also just as nice.
I love my ultrasabers I now own 2 going for my 3rd.
Quick and easy
Thank you Ultra Sabers! Your service is impeccable!
I was highly satisfied
Good, high quality lightsaber. I threw it into a wall fairly hard, and it didn't break. I then proceeded to dominate my siblings with it. (P.S. The led's are amazing.)
I love shopping at ultrasabers as sabers customer!
Usual outstanding product and customer service I've come to expect. Arguably the beat place to acquire cool sabers. Thanks.
Great service, quick shipping, nothing else to say. Oh and great product!
Great! Was a small mix up with shipping where I had put in my notes attention Security(address is a mall) but I'm not sure that was used. FedEx got confused and delivered the day after. But other than the product came fast and I was lucky enough to get a saber with sound for my first Ultrasabers purchase. Couldn't be more happy with it.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.