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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Bought a mystery box saber and it's been a good ordering experience.
Great and easy!
Absolutely excellent service. Customer service was helpful and quick to respond to a few queries that I had during the order process. Construction and shipping were much faster than I expected. Built and shipped from Texas to the east of England in 10 days. Will absolutely recommend.
The over all experience was exceptional and very easy to work with
Great quality, fast shipping
The grab bag deal was a great and affordable way to get my first combat saber. Being able to have the option to pay just a little extra for a guaranteed blade color was also awesome!
The equipment is really good for visual effects and sound effects and will be a great addition to my movie production! Thank you so much for taking the time to build these!
I have really enjoyed purchasing sabers from here. We are having a Star Wars wedding and your product has made it to wear we can have amazing sabers included in our wonderful event! Thank you so much for all of your hard work and effort you all put in to making these, they are truly wonderful!
Order two mystery box's, and was excited to receive 2 awesome sabres (one with premium sound). Shipping was quick and the quality of the product was outstanding. I was so impressed i ordered 2 more.
Ultra Sabers is amazing, whether you are a collector or someone who just wants a cool light saber. This is the place the place to shop
I ordered a mystery box and was very pleased with what I received.
I absolutely love my saber I will absolutely be making another one
The blade did come slightly bent but it was a replace only to be replaced with one with scratches but since there heavy grade it hought it was okay but still...
Could not be happier with my sabers. Thank you so much Ultrasabers!
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I love Ultrasabers every time I buy something from here I love it
The delivery was delayed due to a carrier issue and not due to ultrasabers. Package was delivered to the wrong address and I received a different package. Ive ordered 2 custom light sabers and the products are awesome in quality, feel, and appearance! Plan to get at least 2 more as mystery boxes!
Awesome sabers! Shipping time was amazing! But one of my free sabers had a diamond controller paper attached to the blade and it turned out to NOT be a diamond controller.
Building and customizing my Saber was very simple. The instructional videos and advice given by the team at Ultrasabers was informative and helpful, from building and customizing, to getting my Saber and downloading the diamond program. They have everything layed out so it's simple to follow. The quality of my product is amazing, I can't even begin to tell you how happy I am with it. I've already been thinking about purchasing another one, I have a feeling these things are like chips, you can't just have one. 5 out of 5, great job guys! I'm so in love with my saber and everyone who sees it is impressed and wanting one of their own. Keep up the great work!
Quick & easy purchase procedure. Dispatch & shipping at near light speed. The Initiate v5 looks fantastic. Will continue to recommend UltraSabers to my friends.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.