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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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I'm from Australia - Melbourne, and it took about 2 weeks to get here - Very happy with the product. I'm so glad Marlena [part of customer service team] was extremely helpful (excellent customer service). I will definitely be recommending this to my friends after they see mine 1st!
Prodotto molto bello e ben fatto anche se i colori sentinel yellow e fire orange non sono esattamente come mi aspettavo, inoltre avevo ordinato 2 piedistalli per le lightsaber e invece me ne è arrivato solo 1, peccato.
Nel complesso comunque sono soddisfatto
Dell'acquisto e penso che in futuro ne farò degli altri.
Just got my custom light saber from Ultra Saber. Took a little over a week to get delivered but it was worth it. Keep up the good work Ultra Sabers team
I have gotten 4 saber from them and I have had no issues, they are great quality and are always here quickly.
Item arrived as advertised, no problems.
Second time ordering and it was great as always.
I honestly didn't expect it to be as loud as it is but I am very happy with it. The color possibility and the brightness is amazing. I have yet to start playing with the programming potion of my Diamond saber but I don't think I'm going to be disappointed
I'm very happy with the product I've received from this site! The lightsaber is in excellent condition and it arrived right on the day the order sheet said it would be delivered!
I can't wait to do more business with Ultrasabers in the future and show off my lightsaber at DragonCon!
Good overview, flexibel system, nice shopping experience!
Completely satisfied with my purchase. Definitely all the options that provide to be able to customize the lightsaber was a determining factor when deciding for Ultra Sabers.
Ultrasabers is my #1 place for lightsabers
Got two sabers for me and my fiance it took a little longer to ship the product out but i believe that was because i ordered the same week as celebration, other then that everything is perfect!
Great experience, using this as a going away present for shipmate.
Ultrasabers has the friendliest customer service that legitimately cares about the issues you experience and any questions or concerns you may have. Pricing, delivery time, and friendly customer support are absolutely the reasons I've bought 3 sabers from them and will go through them again if I ever get another
Just seems like the blade is loose in the hilt.
I ordered the spectre and the butcher at the same time. They were fabricated the next day, began shipping that night and arrived at my house, half way across the contry in perfect condition the next day.
Not much else to say.
One of the sabres came rattling, so I figured, "ok, gotta send it in." I put in a blade plug to cover it, and the plug gets stuck. After getting it free, the emitter almost completely came out after one swing. The other sabre is perfectly fine.
Very professional and solid craft
Decent site, been wanting a saber for a long time
My first order, ran into a few issues, but customer service was fantastic and they resolved my issues very professionally. I've ordered multiple times since and have yet to be let down. Great site, great product, great people. Would recommend a thousand times over!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.