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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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The button to work the saber does not work.
Easy to order from. Fast delivery.
A great experience choosing and purchasing my saber. I love it, it arrived on time and is just perfect!
Brilliant! Thank you!
Easy Hassle Free Shopping AAAA++++
It came nicely bubble rapped and feels like an amazing product. Very happy with the purchase of this product.
They were just like I expected, bright colors and durable. They forgot to pack the coupler that I ordered but I've already reached out to customer service. I'm so excited and I love my new lightsabers.
G Day Mepo5 here, The FairDinkum Aussie
After viewing the website for months and months looking at every possible combination of saber to get and watching heaps of forum videos on YouTube I finally picked my saber the Prophecy V3 and more importantly permission from the missus as she got it for my birthday and I threw in a $75 mystery Box the order was made on March 23rd 2019 and I received them here in Australia on April 23rd 2019 I was soo excited to get them and my mystery saber was the Dominix LE V3 in Sith Red
So conclusión two sabers ordered
1 month delivery Down Under
Light side V3 in the consular Green Prophecy and
Dark side V3 in the Blazing Red Dominix
May the Force Be with You Ultrasabers and thanks very much
Great quality, and quite fast shipping, even outside of US.
I warmly recommend.
I had high hopes for the mystery kit as we have an upcoming site event for star wars day but the one I got was very cheap and plain. Not at all like the ones shown in the boxing videos who received very nice ones even some with sound. The one I got shows retail on the site 90$ which is what I paid to ship this mystery box. Would have been a real selling point for the 800 people in attendance.
I ordered the mystery box, and to be honest i was expecting much at all. To my surprise i got a very nice saber! I'll ve modding it with ultrasaber parts and im sure buying another mystery box in the future!
It was my first lightsaber. It is the coolest thing I have ever bought.
Good service and product
Delivered in a timely manner and came out great.
The estimated shipping timeline passed and I had not received an update on my order. I understand they get busy so I contacted them to make sure they received my order. They responded quickly and apologized for the delay and said they were running a little behind schedule due to the number of orders. It was assembled and shipped out the next business day.
I gave 1 star on the customer service because I wrote an email regarding my order and I received absolutely no response. I received my saber about a week and a half after placing my order, which isn't bad, but I was really disappointed to not receive a response to my email.
Great customer service. Earlier delivery than expected. So I got two more lol.
This saber is unbelievably well made and looks stunning! Every step of the ordering process was fantastic!
Fantastic product. The boys and the Wife love them.
The lead time from order to shipment was 10 business days. The website quoted 3-5 and their customer service said 5-7 because of conventions. Luckily the saber is beautiful and works perfectly and arrived before the event I bought it for.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.