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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Product arrived in good condition
Very fast processing and shipping. Could not be happier with my Sabre
It was real fun to see all the options and choose what i wanted i bought two and i love them both
Very nice sabers but I got one at fanx salt lake but the employees there gave me none of the options that you have on the website very disappointed with that but the online application is good.
I was very happy with the order apart from FedEx trying to bill me £19 when I already paid 45 dollars for delivery and there was nothing about exter cost
... I should have spent more money. The uncertainty of what was in the package was exhilarating, but I did not get a saber with sound... I missed the sound. This is now my PRACTICE saber and I will get ANOTHER that DEFINITELY has sound. So my only complaint is with ME and my not springing for sound.
I think these lightsabers are some of the best I've ever seen. Some day the price is too much, but for how durable and bright these sabers are, it's actually a really good deal.
Product is flawless
Another excellent buying experience from Ultrasabers! Thank you.
The sabers are of excellent quality and arrived well packaged.
Relatively painless experience. Thanks.
[Follow-up after delivery: The box that my saber was delivered in was horribly mangled on both ends. The only thing that saved the saber itself from being damaged was the thick protective layer of bubblewrap that it was encased in (thank you!). After receiving it, I went to a FedEx/Kinkos to see about getting a sturdier box to store it in -- I was able to pick up a very sturdy round mailing tube (Scotch branch mailing tube, 4"x48") for slightly over $6. I kinda wish this level of protection had been offered in the shipping options from Ultrasaber, rather than the flimsy rectangular shipping box it actually came in. Otherwise, the saber appears to be in good working order, with all accessories that I ordered, and I do love the saber. I would definitely order again.
Easy to Order.
Pricy but good quality
Website was easy to use and the sabers seem high quality!
Excellent May the 4th be with you!
I bought this for my girlfriend for our 1 year anniversary, and she absolutely loves it. All she wants to do with it is sword fight me, and it brings me joy knowing how much she loves it
Ordered two grab bag lightsabers and got two sabers worth more than the base price of the grab bag. They are both beautiful and would buy again.
First time buyer! All the options were a little confusing but there were tons of explanations available every step of the way!
Great product! Put prior "toy" sabers to shame, light weight and great lighting!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.