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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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This is a good saber
I ordered the Grandmaster Saber, the saber is beautifully designed. This is my first saber with a sound board and I'm enjoying these effects greatly. It was worth paying the extra for the sound board.
Quality product. Ultrasabers is the best lightsaber manufacturer around.
Very impressed with the saber. Looks even better than expected. Looking forward to showing it off. Craftsmanship appears to be amazing. Truly an elegant weapon from a more civilized time.
Yes i am very happy with my order.
Saber was great came fast, my only issue was that the power pack that holds the batteries was broken when it arrived and had to be repaired other that that i am happy with my saber
So Ultrasabers has sort of been that thing I've been looking at for years and wanting, but just never really gotten around to getting one.
But now that I have, I'm very pleased overall with my purchase and experience.
Customer service was easy to contact. And while it did take a day or so to get a reply back, it was always super helpful and friendly, so that's pretty great.
The product itself is awesome. Has a good weight to it, without being unwieldy. I will say that the cut out bits are a bit sharp, admittedly! So just something to consider at least with the model that I bought (The Dark Apprentice v5, for reference.)
Now I bought a saber with basic sounds, and while this is the more budget-friendly version I will say that while it is satisfying, the somewhat tinny-quality of the sound(though not bad by any means) and small variety of sounds are somewhat disappointing? I mean, like I said I did buy basic sounds, so I can't complain too much. I guess this is more just something to consider when buying your own!
Anyway, at the end of the day I'm pretty satisfied, and will probably buy from Ultrasabers again sometime in the future!
I ordered on May the fourth. The lead time was unfortunately longer then expected due to May sale.
21 days passed from
Ordering date to shipment date. Another 6 days until i got my lightsaber.
Anyway, the lightsaber itself is high-quality and looks awesome.
I would Order again next time.
Quick response from customer service regarding presale question.
The shipping experience was really bad, but the quality of the sabers make me want to buy from them again.
Beautiful work! My boyfriend loves it! The only thing that prevents a perfect review is the shipping time. It took over two weeks for the order to ship. Otherwise? Amazing^°^
Had a bad speaker on my new mystery box saber, they took it back and fixed it for free. Got it back in a week. Couldnt be happier with ultrasabers. They are awesome, great customer service, great all around service!
Once again the skilled workers of ultrasabers have hit one out of the park. This last one was a gift for my brother and he was thrilled with it as was I. You should all be proud of your craftsmanship skills
Ordered a mystery box and was pleasantly surprised with a 200$ saber with sound. Will definitely order again!
Pretty dang cool and excellently luminous.
Easy and to the point while using a iPhone online. Saber is beautiful and well constructed. Wont be my last order. Waiting on order 2 now.
I made the order back in March. Never received anything... so I checked my profile on the web sight. Apparently, I hadn't finalized my order. That was May 12th. They just asked me yesterday if I recieved my order. Not yet. I hope these sabers are worth it. Because I've paid for em not once, but TWICE now... and I've waited three and a half months.
Great quality lightsabers!
Got a mistery and received a nice, simple saber that satisfy me wanting a lightsaber. Still want a Luke blue original... One day
The flash on clash feature seems to not be working properly.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.