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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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First class!
Building the saber I want was easily done with your website
It was ok took a long time but they did send it over night delivery for the cost of 2 day shipping
Got a middle of the road setup. It's a good blade. Haven't had much of a chance to play with it yet.
It's gonna be the perfect present and arrived in time, thx
Easy going thx
Jus one word, quality.
In general I was very pleased with my order but I was confused when I the e-mail from shopper approved too soon.
Well, I *was* fine until I got the survey, and it wouldn't let me say "I was fine with the service and product" without filling in something in the comment. Way to go, survey monkeys.
Overall I was very impressed. I do feel that you need to say something more then pending in n your status indicator. More details as ilsa and an estimated completion time would have been very helpful. This was my first purchase and overall I am thrilled.
Once I got the shipping confirmation it took a day to send out and then it was 2 days late past the 'it'll arrive in this date' notification. Other than that, no issues at all
I bought a mystery box at a convention
Haven't dueled yet but loving my new sith saber
Second order and couldn't be happier with my purchase. The sabers are exactly as described and care is taken with every details. Will be back for sure in the future.
Marlena very helpful! Thank you!
I've been looking at the light saber for three years and finally took the plunge and got one!
No problem, arrived in Time schuddled
I love my new light saber, very well balanced and will be upgrading it as soon as I can... adding sound... I hope to see y'all next year at Comicpalooza...
Was pretty good
Love the grab bag surprise, might order A few custom ones in the future
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.