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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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The lightsaber that I bought had a loose battery inside it. It still works it's just an odd feeling when you swing it.
Employees that I contacted we very polite and helpful. Set up for my Saber was simple and easy.
It was quick and easy to find
The overall experience with buying from ultrasabers ultimately was satisfying.
Was good
Great birthday present for my husband!
10/10 as expected. I have no doubt they really are the #1 lightsaber supplier in the galaxy!
The saber is exactly as advertised, beautiful and well built. It feels amazing in hand and is very durable.
The shipment time wasn't the fastest but that was due to Fedex and not a reflection of Ultrasabers.
Overall very happy with my purchase and the service.
Great quality. Beautiful designs. My sabers were well packed and delivered promptly. Thanks to the dinner sale the whole family are getting personalized sabers! Thanks US!
Highly impressed by the quality of the sabers and durability they demonstrate
Great product, but should display on your website an estimated time for processing. That would improve your rating.
Great experience, again.
Took a bit longer than expected via order fulfillment.
The lightsaber is incredible. My only concern was I send a email and take a little long to answer. But overall ther awesome.
My most recent order was three $75 mystery box sabers. I recieved a stunt Aeon LE v4 w/ blue h-ultra edge, a stunt Dark Sentinel v4 w/ red h-ultra edge, and a stunt Dominix LE v3 w/ red h-ultra edge. I'm really happy about all three of these sabers because it opens up more cosplay opportunities and allows my wife and I to spar in the back yard without risking damaging our nicer sabers with sound. Thanks UltraSabers!
I am excited to receive this light saber. It's a gift for my girlfriend and if it is as good as I expect I will order one for myself.
Beautiful product, shipping took a few weeks but for a custom product like this it is to be expected. Ultrasabers are the best on the market and I will be a customer for life.
Always great... always
Have now been stung with a 98 euro import charge that i wasnt made aware of upon purchase...
Just scored myself the Obi Wan Kenobi Guardian and it is just gorgeous, my fourth saber but deffinately already my favorite.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.