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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Web site was mildly confusing when trying to place the order.
Smooth and easy
Order at a comic Con and had a good experience. I had wanted one but never got around to ordering it online. Glad I could feel the hilt and blades before my purchase.
Seemed pretty average for a good ordering service.
Didn't get an order confirmation email and didn't have an account created to look it up, but customer service was very helpful once I reached put to them.
I thought the package would require signature, and thereby presence upon delivery, but it didn't.
Excited and thank you.
Their stall at Denver Comicon was wildly convenient, great service and a quick turnaround as well. Thoroughly enjoyed the experience.
Took quite a while to be delivered. About 4 weeks. Likely due to a backlog of orders from recent sales.
I have purchased 4 sabers so far and I've been pleased with everyone.
Ordering went smoothly, but delivery took longer than usual. Saber is amazing.
The booth at pop culture con was fantastic. The staff was very pleasant.
I have had a great customer service experience with ultrasabers. I had contacted them due to damaged product and was apologized to that in shipping the product was damaged and a replacement was sent. This exceeded my expectation and beyond. I will most definitely be ordering from them again and refer them to friends looking for custom sabers.
Really love my new lightsaber - wish I'd heard about you folks years ago. My only criticism is that I wish you had asked / confirmed with me where the covertec (holster clip) piece was going to be drilled into the hilt; I would have moved it to a slightly different place so that it was more comfortable to hold. Regardless of that minor complaint, I'm going to treasure this for years to come!
Some of the members of the local light saber combat group advised me on what I should get, and that Ultra sabers would give me a great experience. They were spot on. I love the light saber, it is exactly what I wanted and pictured in my mind. I will definitely be ordering another in the future. Thank you to everyone at Ultra Sabers.
The lightsaber is very well done and the sounds are good. Only problem is with the stands since they're dinged up and scratched. Not too impressed with that. But I still like the lightsaber very much. Not a fan of FedEx
Fantastic! Could not be happier! Will definitely buy from again!
Quick lead time. A little annoyed that no tracking is even a option. Anything purchased should have tracking regardless of cost or size
Love ultrasabers!
Great, but a bit slow on delivery. Close to 3 weeks. But I understand since it is convention season and US was all over the place.
I like the sabers
Always quick and friendly service
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members