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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Quick and efficient, but not at a cost to quality, prices are good, as is product, would buy from again!
I was stunned by the response time of your customer service, i e-mailed to have my order tweaked slightly and within minutes of the e-mail my question was andswered and my order changed. I received my order the next day after it was shipped, awesome! Unfortunately the saber itself has an issue... the blade jiggles around inside the emitter regardless of how tight the retention screw is tightened. Overall, very satisfied with the order process and delivery.
This was a good experience. Customer Service replied to my questions promptly, and the order arrived on time and as specified.
Everything was fine except that on the website the order still say 'processing' and I was not informed that it had shipped like I was with my first order.
Order and design setup is straight forward and easy. I love my new saber. I will be buying a notger one when i can.
Ok muy buena
Great quality! Love it
It was great that I got it. How quickly though. It was satisfactory.
Great time in delivery, which was unexpected. My saber has great overall sound. The inner parts are un stable in the hilt, but it is a good product.
Buying these sabers is something I don't regret and I really enjoy dueling with my friend, delivery time is all up to what kind of service you purchase but the fabrication of the sabers themselves is a pretty quick process, anyone reading this review should just know go for what you want and choose carefully and open mindedly as I saw myself constantly going back to change tiny details, but aside from cosmetics if you really want a good dueling blade and not just a prop or sort of room decor that you'll never use, for sure go for the 10$ ultraedge heavy blade, you will not be disappointed
Too long
Just got to mess around with the saber yesterday. Very cool! Will be buying more from them in the future.
The sabers came in and are extremely durable from my nephew and twin swinging them around. But as a precaution I ordered 3 more heavygrade ultraedge blades for the future.
1st saber order
The website is nice, but has a few hitches with menus and whatnot. Just a little refining and they'd be Five Star. Also you can't put 2 configurations of the same saber hilt on a wishlist, not a huge problem, just something I noticed.
Otherwise their service, delivery time, and product are top notch. Solid craftsmanship, really well done. I highly recommend Ultrasabers to anyone who's interested.
I from a foreign country and I revived my saber in a very short time and in very good condition
You guys are awesome, I would recommend you guys to all my friends. The Dark Sentinel V5 feels great in my hands, this is a fantastic lightsaber
Great products and service.
Hopefully you return to DPCC 2020!
The ease of which to customize was great, thanks!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.