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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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My friends and I all ordered mystery boxes. 3/4 of the mystery boxes were the exact same. Semi disappointing as they should be completely random.
Best purchase ever made
Took a while to arrive, good otherwise.
Bought a mystery box. Very pleased with what I got.
Overall great first buying experience. I can see myself purchasing another in the future
I noticed the metallic roll inside the tube/blade fell out a bit but it went back in place when I inserted the tube into the handle.
I love the saber
Good pictures and videos
More 360-views please
Site has some issues when used on the phone.
Product is 5/5. Military grade! Selection is good. Shipping is very good with fedex. I would definitely recommend this site to peers. Thank you very much Ultrasabers :)
I worked with customer service to get the product that I wanted. They did a great job of helping with changes to accommodate my requests.
I was very impressed with the craftsmanship of the hilt and the blade I purchased. Beautiful to look at, hold, etc. Good weight and many people were envious of my purchase.
I wish there was more transparency/notifications on the status of when/what/how etc. my order was doing.
Recieved a good product in a reasonable amount of time. I recommend this.
Love the saber, and the turn around was quick. Great!
Purchased the mystery box and got a stunt saber. I love having this lightsaber! I received the saber in good time once it was shipped!
Abc
Fantastic product and service!
Best Sabers on the market hands down
Been a customer of Ultrasabers for the past 4 years...
I have been watching all the videos to learn howto order the correct sabar for my son. The site is pretty easy to use once you spend a little time on her. I will be returning to purchase another one soon.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.