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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Luke P.
1 review
0 helpful votes
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Easy checkout, much prefer the cheaper delivery option

Date of experience: July 15, 2019
Theresa S.
6 reviews
0 helpful votes
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Friendly service
July 15, 2019

Friendly service

Date of experience: July 15, 2019
Norm Z.
2 reviews
0 helpful votes
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Overall, this is a good product
July 15, 2019

Overall, this is a good product. The one flaw that leaps out at me, though, is that the design includes only a single retention screw for the blade. With the length of the pommel (>13") and the 40" blade I attached, it doesn't feel as stable as it should. I suppose I'll see how well it holds up over the coming months. If it turns out to be fine, though, I'll be very satisfied with the product.

Date of experience: July 15, 2019
Rayden R.
1 review
0 helpful votes
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Ordered a mystery box just to try out ultrasabers as a company and a week after receiving the mystery box saber I was back buying a custom saber.

Date of experience: July 14, 2019
Jason E.
1 review
0 helpful votes
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Products seem great and they responded adequately to mis-communicated lead times.

Date of experience: July 14, 2019
Adrik E.
1 review
0 helpful votes
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Processing felt like forever but after a few weeks I finally got my first saber. Worth the wait!

Date of experience: July 14, 2019
GavranZ T.
1 review
0 helpful votes
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Excellent product, looks great and feels great to hold.

Date of experience: July 14, 2019
Chris M.
1 review
0 helpful votes
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First time on the site, really enjoyed the experience, I had heard good things about he mystery boxes and it was an easy process to order one

Update: I sent a follow up email describing an issue with the LED Activation Switch that was discovered shortly after testing the saber. Waiting for a response...

Date of experience: July 13, 2019
Connecticut
1 review
0 helpful votes
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Awesome Company
July 13, 2019

I have made many purchases and have never been disappointed! Thanks Ultrasabers! You have made me and my nephews very happy!

Date of experience: July 13, 2019
Claire A.
6 reviews
0 helpful votes
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I ordered from the UK and was a little anxious about ordering from another country, especially with my card details but everything went well. I've had no issues using the website, everything was very professional. I received the sabre earlier than I was expecting and the quality of the item was excellent. I would definitely order from Ultrasabers again.

Date of experience: July 13, 2019
Brandon Q.
3 reviews
0 helpful votes
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Great experience, short wait time and the saber is perfect

Date of experience: July 13, 2019
Moe B.
1 review
0 helpful votes
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Love your shipping speed and customer service
July 13, 2019

Love your shipping speed and customer service. It's What truly distinguishes your company from others out there.

Date of experience: July 13, 2019
Singapore
1 review
0 helpful votes
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Looks great feels great. Watxhinf YouTube guides on various forms of combat a d try out the flower technique

Date of experience: July 13, 2019
Garrett S.
1 review
0 helpful votes
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Awesome looking sabers with an easy to navigate website!

Date of experience: July 12, 2019
Jon D.
1 review
0 helpful votes
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Fantastic light saber
July 12, 2019

Fantastic light saber.

Date of experience: July 12, 2019
Nitro U.
1 review
0 helpful votes
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Batteries were dead upon receiving blade, was unable to light it up out of the box. Was slightly disappointed.

Date of experience: July 12, 2019
Kathryn J.
16 reviews
0 helpful votes
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Good quality service and product, would shop again!

Date of experience: July 12, 2019
California
1 review
0 helpful votes
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It took awhile to assemble, but it shipped in a little under a week, which was awesome. The battery packs move around a lot, like when I turn it upside down, and when I don't have a bladeplug or blade in, the LED kind of falls out.

Date of experience: July 12, 2019
Green J.
1 review
0 helpful votes
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Though I was very happy with the product I received, I was not at all satisfied with the wait time. I was not ordering a custom lightsaber, which I would understand if it took longer to arrive. I was ordering "off the shelf", and so I would expect to receive my order in a timely manner.

Date of experience: July 12, 2019
Solaire L.
1 review
0 helpful votes
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It was very confusing if the product had sound or not. When choosing the pommel some of them read 'no sound' when others didn't. So I assumed that meant that when you choose one of the pommels that allowed sound that meant you would get sound. I realize now that is not the case after further research, but as a first time customer a disclaimer would be very helpful. Overall the end product was fantastic

Date of experience: July 11, 2019

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748