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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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I'm very happy with my order and plan on buying atleast another couple of Mystery boxes or a double blade, haven't decided yet but thank you!
Such a good site, didn't need to message this time, but I have before just to thank them for great service. Received reply very quickly. I received 4 Sabers, only 4 days after dispatch, from USA to UK, and that was over a weekend. Have had previous orders in 3 days.
The sabers are well crafted and work perfectly to the specification I chose. Very happy with service.
Good stuff
Very pleased with the service so far.
I ordered a mystery box and got a nice saber, it had no sound but cool non the less. My only issue is that it was a gold hilt with a blue blade and it looks kind of odd. But I just ordered a new one more custom to my liking. Thanks
Mr. B
First time buyer.
Love it. I might be buying again in the future
Always a great experience shopping at Ultrasabers.
Great company with great products. Took a little while to ship but overall very happy
I am always impressed with the quality of the sabers that I receive. Ultrasabers is amazing at crafting both durable and elegant lightsabers. The polycarbonate blade has never disappointed me even in heavy duals, and the aluminum hilt gives a very durable feel. Ultrasabers is definitely the place for people looking for a dueling saber.
Great experience overall. Your site is easy to navigate.
Just ordered my first but definitely not last light saber! After watching countless videos from the website I grew more and more attached. Being a Star wars fan this is a must have!
Love lightsabers. Shippings a bit expensive. But overall happy!
Took advantage of recent offers. Build quality of both purchased saber and extras are fantastic. Delivery within expected window of lead time + week (international). Only minor niggle solved by DIY mod, is to attach some string to pull the battery holder out easier.
The build quality of the saber, the sound and the speed of shipment are fantastic.
I received quick responses from the customer service when I asked a question.
I may be biased as a fan of the Star Wars saga, however everyone I have shown the sabers to has commented how cool they look. I may be an adult but these bring back the joy of being a kid and seeing a lightsaber for the first time again. The tolerances are all very tight, the designs are interesting, and the metalwork is excellent.
For someone who wants to get into fencing, this is not a good hilt. I'm worried about cutting my hand without gloves on. I couldn't really tell from the pic how sunk down some of the details were. Maybe a category for the best fencing ones would be good.
Love ur products
It was very clear and I got exactly what I wanted.
Great value! The hilts are well made, give or take some slight manufacturing defects like small scratches and dents.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.