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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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The product I received was good, yet I was really only disatisiified with the shipping time. I completely understand hilts/ complete sabers taking time to ship out. But I only ordered a grab bag blade and some color discs. Granted I do not no how your production works, but I do think two weeks to even process my order is pretty ridiculous. I was also annoyed with one of your reps, as they told me that my order would most likely be delivered on a Monday, and kept silent for four days until that following Friday, when I had to send email inquiring where my order was for them to finally tell me that they had overestimated... They told me it would be there the next Tuesday- a week after their supposed estimate. Ill be the first to say you have some quality products... but your processing and shipping department is lacking and leaves a pretty bad taste in my mouth.
I ordered a hilt that went out of stock after my order. I was contacted by customer service with a list of alternatives and was able to straighten out the issue. Great customer service!
I found that the color advertised was not quite the same-looking IRL, but besides that the saber is perfect!
Very easy to order and lots of payment options. Extremely high quality and impressive sounds and lighting effects. For my first saber, I am extremely satisfied. AMAZING!
Great sabers makes my childhood dream come true
First mystery box, an first US sabers. I'm really glad of it! Thx
I've bought the Fx Sabers when they first came out some years ago for $100 at gamestop. I've since got rid of it due to damage. But I really like these ones better. And now... well you know what they say: you cant just buy one Lightsaber, I want more.
The light saber was great.
The overal shopping expirence was quick and great, though I ran into a bit of trouble at the checkout, which was resolved with the help of the friendly and fast responding customer service!
They were exactly what I wanted.
Responsiveness was good but could have been a little better thanks!
I always order from Ultrasabers, as the value on their "low tier" stunt sabers are unmatched, and the quality of their hilts are extremely durable.
This order in particular was a $75 Mystery Box (the actual saber was a $125 value) and a Dark Initiate v2.
Overall happy with this purchase, unfortunately it was also the first time we recieved the wrong product. They sent us a Mid-grade blade instead of a Heavy ($10), however an email explaining the issue, along with proof via my unboxing video was met with a quick response and we were told they would ship the blade to me, no extra charge.
The layout of the website was great and easy to understand.
Very good, though my lightsaber hilt is a little sharp I would definitely buy from here again
As always awesome product with incredible customer service. Took a couple weeks to ship due to busy time with the coupon so I recommend to plan a couple weeks ahead in cases where deals are given.
Great product. Very happy with it.
Love ultra sabers they always deliver an amazing saber that I definitely put through it's worth of fighting and I haven't even had one break on me yet after over a year of using them for intense sparring.
Was OK. Just long processing time and didnt find any information about it on the website but in very old board threads.
Super easy can't wait for my mystery box!
Faster then most.
Better quality then I expected.
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members