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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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44,070 reviews

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Australia
1 review
0 helpful votes
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I am very pleased with my purchase the sabers are of quality materials and the sabers are finished nicely with no ruff egdes, and it all arrived in perfect condition on the expected day.

Date of experience: October 31, 2020
Texas
1 review
0 helpful votes
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Great sabers
November 2, 2020

The hilts are built very well and comfortable, and the light are pretty much as described to be online. Although the wait time was much more then the expected 3-4 week, to get in contact with them I recommend Facebook messenger then they will provide an email with someone that can give you updates. Another issue I had was on one of my sabers the yellow was slowly changing from sentinel yellow to fire orange. I had to change the battery's but I think it might be because the LED heats up quickly as I notice it when holding it so the battery's are being drained quicker. Overall pretty good just the wait was the only bummer but in the end worth the wait.

Date of experience: October 31, 2020
Ahsoka T.
1 review
0 helpful votes
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Delivery Time was a bit long, but I loved my lightsaber when it finally came. Def worth the wait and I use it all the time.

Date of experience: October 30, 2020
Christian B.
4 reviews
0 helpful votes
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...
October 30, 2020

Date of experience: October 30, 2020
Mark C.
1 review
0 helpful votes
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Love everything I have received so far
October 30, 2020

Love everything I have received so far. Jake is awesome at answering questions and resolving issues.

Date of experience: October 30, 2020
Matthew R.
1 review
0 helpful votes
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Took along time to get here but I'm happy with what I got

Date of experience: October 30, 2020
Australia
1 review
0 helpful votes
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Light Saber Down Under
October 31, 2020

I can't fault anything about my light saber and the service. Saw other experiences of long wait times and that was in the US, so was expecting a long time until I received mine. They arrived less than 2 weeks after ordering them to Queensland, Australia. And the quality is awesome. Thank you Ultrasaber, it was a great experience dealing with you!

Date of experience: October 30, 2020
Erich B.
1 review
0 helpful votes
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EASY TO DO
October 30, 2020

EASY TO DO

Date of experience: October 30, 2020
Massachusetts
1 review
0 helpful votes
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Not the best
October 31, 2020

The quality of the electronics in each of these (3) lightsabers was adequate at best. Had to wait at least a month to receive one of them and the other two weren't in stock for 2 months even though that wasn't mentioned when we ordered them.

Date of experience: October 30, 2020
New Jersey
1 review
0 helpful votes
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Manticore Lightsaber
October 31, 2020

The Manticore Lightsaber is well made and has the lighting affect which attracts car driver's attention for safety when I ride my recumbent trike at night (see attached photos); however, Sabertrio makes the Neo Saber which is an equivalent lightsaber at a lower price.

Date of experience: October 30, 2020
Starslayer B.
1 review
0 helpful votes
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Overall experience great second time ordering from ultrasabers still have more orders to make want to order a custom Sith lightsaber for today shall be the last day of the Republic

Date of experience: October 29, 2020
Irma A.
1 review
0 helpful votes
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So far good shopping experience!
October 29, 2020

So far good shopping experience!

Date of experience: October 29, 2020
Leo H.
4 reviews
0 helpful votes
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No problems at all
October 29, 2020

No problems at all. Received my package exactly on time.

Date of experience: October 29, 2020
Maddox D.
1 review
0 helpful votes
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Product is great as always, but shipping time is extremely inconsistent. Sometimes it takes 3 months sometimes it takes a few weeks, its really up in the air. Customer service is pretty lackluster, it takes them almost 2 weeks to respond to an email that you'd prefer to be answered within a few business days at least. Overall great product, but the process is somewhat draining

Date of experience: October 29, 2020
Bella Y.
1 review
0 helpful votes
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Very easy to navigate and find what I wanted
October 28, 2020

Very easy to navigate and find what I wanted.

Date of experience: October 28, 2020
Eli W.
1 review
0 helpful votes
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Plenty of options and decent pricing
October 28, 2020

Plenty of options and decent pricing

Date of experience: October 28, 2020
Josh W.
1 review
0 helpful votes
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Excellent saber, bro
October 28, 2020

Excellent saber, bro

Date of experience: October 28, 2020
Jean R.
4 reviews
0 helpful votes
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The delivery time was weeks late, but that wasn't your fault. It was the post office's fault.

Date of experience: October 28, 2020
South Dakota
1 review
0 helpful votes
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Took forever
October 28, 2020

When i ordered my lightsaber i was already expecting them to exceed the 4 week shipping time because of high demand and that new star wars movie or whatever but i was not expecting almost 4 and a half months. The lightsaber didnt even come with the charger i payed extra for, I had to wait another 2 months for them to respond to my email about the missing item and finally send it to me. For a 450 dollar price tag i expect some better service then that.

Date of experience: October 28, 2020
Belgium
1 review
0 helpful votes
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Great saber, took some time to get it. But after some contact via the mail i finaly got what i wanted.
And the quality is sublime.

Date of experience: October 28, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748