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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Great products that are delivered really quick. Thank you.
Very satisfied with my order!
Shopping is nice and easy. The variety in choices is what takes time... quality time though.
I ordered a rechargeable battery pack to go with my custom guardian ultra saber and it came with extra batteries which I didn't have to pay extra for. The details of each of there sabers and the authentic sounds makes it an experience you won't ever forget. Will be making more purchases in the future!
Lots of choices, Thanks
It's well built and I love it! You best believe I'll be ordering again once I get the capital! Iy'a tough and durable, surprisingly can be used as a over the top flashlight too.
Good stuff
Website nice setup, appreciate summer deals as well!
Overall, satisfactory except it often seems to take a long time for orders to arrive, even when it is simply a set of batteries. Other than that, no issues. Customer service is quite good.
Ultrasabers are the best quality sabers I've seen I highly recommend it
EVERYTHING WAS GOOD
Great sabers. Awesome service! Bought mine at a convention and they were extremely helpful with showing me the different options available
Very quick, awesome service. Super excited to have this saber.
Customer service and product quality are top notch. Highly recommended.
I love my ultra saber
I really like the sword exept for the sound it makes. I'm a little Bit disapounted from the sound Controller. I've hot the Obsidian V3. Ist realizes motion really late. If you spin it for longer time there comes no more sound.
I was very happy with the support. They replied very fast and really helped a lot. Since I live in Germany I asked If there will be extra costums vor the import. They sayed no. But their calculater is wrong. I now had so pay 81 to FedEx... That is quite some Mine. I wish I knew that before. If would have affected my decision
Good
Marlena never let's me down! Great work.
I ordered 4 sabers, and got an extra saber due to an ultrasabers offer. I am happy.
It did take a few days extra time to handle my order than usual, but maybe that was caused by the amount of orders due to the special offer.
Shipping after the order was handled was fast.
I am satisfied with the sabers I received.
As always, I am happy about the quality of the sabers. Quality sabers for an affordable price.
Great customer service and amazing products
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.