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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Great saber. Thanks
Try them at night! They are so cool and very well made!
Good website. I found what I was looking for. All orders have been processed on time.
Thank you
Love the fact I can create a lightsaber. Can't wait to feel it in my hands!
Very Streamlined process, all information i need at hand.
Thoroughly impressed and pleased with the product am considering more purchases at a later date!
Pretty good. Love the versatility of the saber
Excellent product, and quicker ship time than I expected.
Other than being surprised by border fees that no one warned me about the product is great the delivery was on time and the customer service was great when I had a question about the order.
Took advantage of a Flash Sale to order one of my favorite lightsaber designs. Ordering/configuring was fun and easy!
I've bought sabers from other sites online. They are good but very heavy. Ultrababers are light I like them better.
Great product! Will definitely buy from again!
Awesome hilts, they were groomsman gifts. They loved them and how they came out. Now that they have theirs, I'm excited to order mine. Though theirs ordered did not have sound, I really want mine to have it.
Love the weight of it. Me and my friend train together now that I have it. I noticed the clash is very sensitive on it
Shipping was fast,
Thank you Ultra Sabers so glad I order from you guys,
Best quality lightsabers and sounds!
I have purchased several sabers, very satisfied with my overall purchase.
My 1st order took a while ( soon after May the 4th) but I was pleased with my mystery box. My 2nd order came promptly, but I wish the mystery box allowed the selection of color. Very nice pieces, in both cases.
Experienced ultra sabers at rtx 2019 and had to get one of my own once payday arrived.
Good service overall, horrible delivery time when there isn't a sale. We have ordered about 20 sabers and been dissatisfied with 1 of them.
Product received as advertised
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.