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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Couldn't be happier with my experience. I absolutely love my saber. It is my precious.
Great product. Shipped and received quickly, without issue.
Very happy, came in eqeky and such a awesome product, will buy again soon
Overall you guys rock. Keep up the great work.
My experience was pleasant. I love the way it looks and the color is beautiful.
All the services were good but the instructions included do you need more clarification
Lightsaber is fantastic. Great quality and delivery was very quick.
Great! Love the sabers! Good quality and easy website experience
The lightsabers are top quality, like what you would find in the prop department. They are perfectly balanced and bright enough to be seen while in broad daylight.
Very fast shipping!
Ultra sabers is great! Every product I've received has been awesome! Can't wait to order my next saber.
My Saber came earlier than expected, and was even nicer than I expected. Very impressed.
Exactly what I ordered and on time! Thanks, Ultrasabers!
I am very happy with Ultrasabers, i got a Diamond Controler saber, witch its performing even better then i hoped it will.
And i am an active saber duelist, regarding the fighting quality i am very satisfied.
Awesome. Exceed expectations every time.
Website is put together well. Easy to find anything.
Just one issue with the V3.1 I ordered.
The blade seems to be loose inside the hilt. It has a little "give" and when swinging (not even dueling) the blade fell out.
With this I am a bit disapointed
Arrived in an orderly manner.
Great product: even with my standard soundboard setup it delivers great quality. As for the overall design, hats off.
Couldn't be more content.
I feel the website could be updated to be more user friendly for changing the many options that are provided. But overall a good shopping experience and fast shipping!
I contacted to cancel because your shipping system didn't update the status on my order. The reply from customer service told me it was on it's way already.
I think you need to update your site.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.