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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Very fine service and great sabers! My masters saber was much better than ever imagined!
Thank you for making my friends and me happy!
The lightsaber is really well built, and its firm to the hand!
Very happy with the product
It was nice and easy to order and to use
Ultrasabers never disapoints! I have been a returning customer for years and never had a bad experience
Came quickly even though I live overseas, packaged securely and staff were very helpful with my questions.
The experience is realy good, and buying is easy.
Loved it 10/10 would do it again
Supplies for bladecraft. The force is strong with ultrasabers.
Thank you!
Absolutely no complaints
Awesome Clone Wars Ahsoka Tano lightsabers! Super quality products and really quick delivery was a nice bonus.
This is a well built saber. Very comfortable and the customer service was on point when I wanted to add options
Very pleased with my purchase.
My GrandMaster set shipped in literally the same day I bought it, despite being on Backorder of a "1-15 week time period". My other purchases would usually take 1.5 weeks before being shipped and that's when it's in Stock. That would mean it arrives after almost 2 weeks and I already bought 4 others. After seeing that update, my excitement couldn't be sated until 5 days later when it arrived before the weekend.
Great craftsmanship as always. Thank you!
The product is everything I hoped for! It is exactly how I ordered it, I will be buying more again. I believe a new addiction has emerged.
Love my saber. It turned out even better than I thought it would, it's literally the first thing I show anyone who comes into my apartment, now all my friends want one of their own lol. Money well spent.
Love the saber great quality and fast shipping
The one thing I can say that this Saber company has over all the others is the amazing customer service on top of their turn around time. A+ Service
I decided to buy my first lightsaber from Ultrasabers. Placed my order on the 27th of September. The shipping was incredibly fast. It took 2 days for them to finish and ship my order. My package arrived on the 4th of October, which is exactly 1 week. I'm totally happy. It is even better than I expected. Very high quality. And, as I already said, very fast shipping (1 week! I'm located in Germany). Already ordered my second one. Looking forward to this.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.