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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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I have been very pleased with the quality of Ultrasabers' products and the timeliness of their delivery.
Always quality products and quick customer service.
Wonderful customer service and a great product!
The light saber is awesome!
Love my saber. Will definitely shop here again.
Good quality sabers, and a great selection as well. It's a blast to mix and match various components!
I love the amount of customization that the company allows you to put in the saber.
Saber came bubble wrapped with all requested hardware. The saber was already charged and I was able to tweak the sound to the Episode 2 sound effects with minimal effort. The force was stronger with that sound effect.^-^
Got my order nice and quick more than satisfied got new batteries and a new cable have had hours of enjoyment since
My grandmaster is gorgeous! Giving me all the Bada$$ feels. I love being able to change the sounds & the colors. The customer service was excellent, never making me feel foolish for my lack of knowledge. It helped me get exactly what I wanted. The best part was that I got it so quickly
Thanks
Your web site is easy to navigate and your check out procedure accepts changes without redoing everything!
The ordering of the lights sabers was easy and almost straight forward however my only complaint is that upon receiving them both have problems staying on. Swing them around and they just cut off. To get them to turn back on I must remove the batteries and put them back in.
Extremely fast shipping!
Very easy and simple to use. The Saber feels great in my hand and incredibly sturdy. Will definitely buy again sometime!
Will order again
Easy to use, and really fast delivery! I ordered a saber for my brother's birthday, and he loved it so much I'm planning on getting my own!
Got exactly what ordered and it was completed sooner than I expected!
I've been really impressed with Ultrasabers. To start, they are super fast about getting stuff out to you. Second, their customer service is great: Marlena answered so many emails from me! Third, they stand behind their stuff: I sent a saber back because the hilt had a ridge that was hard on my hand, and at no charge they machined it down and got it back to me a week after I mailed it to them (and this was during their busy Halloween season). I haven't bought other sabers, so I can't compare quality, but I don't think the customer service could be beat, and the sabers so far have stood up well to combat. I'm really grateful to Ultrasabers for the good work they're doing!
Love ultra sabers sabers they are amazing, beautiful, wonderful and the website is easy to use I never had a problem fast shipping it's a wonderful experience. I asked for a My sabers to be sent out on a certain date so I would get them on my birthday and I got them on my birthday. Ultra sabers is Amazing. Wesley3
Not too expensive and a great product. Delivery was quick and I am 100% satisfied with my purchase
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.