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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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EXACTLY a week after I placed my order I received my saber and I absolutely love it.
The order may have taken a long time but the products were definitely worth it.
Amazing product, better than I was hoping for. It looks great, feels great, and is just so much fun. Thank you!
They are well built. They took a long time to come as there were parts issues. Part of the pandemic and I don't think there is anything they could do about it. Kids are very happy with them.
I expected the delays due to covid, but the customer service was still amazing. I was offered a free hex wrench as well as an upgrade to the LE version of the saber I had ordered.
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One of the sabers I ordered lost a wire from the sound drive and doesn't have sound anymore. It happened when I was spinning it and fell on the floor. I could only suggest that a better method of housing the wiring would be optimal as far as customer experience goes. It is pretty costly for the sound addon, for it to break so easily isn't fun
Excellent products. Bought for my daughter and she was happy with this gift
First saber took to months to come and ultra saber never respond to all my emails. But was good when finally came. The second one came fast but had poor wiring so broke quick. They responded to my emails that time, and fixed it free of charge.
Excellent production time and pretty fast shipping. Excellent quality product. This order were sabers 3 & 4 for me and I'll be coming back for more.
I sent my sword in for repairs and they held on to it for a year until I was able to afford to invest more into it. Awesome people and swords!
It took a month and a half to get here but I must admit it was worth the wait. Looks and feels amazing and goes brrrr
It was overall pretty ok. However, the customer service could be of some upgrades. The phone never gets picked up, emails are spotty. It's al 50/50 on if they will respond within the next day or the next week. I imagine they're pretty busy though. Overall I would still shop here.
I ordered a mystery lightsaber box for my husband's birthday. It did not come in time, but it was totally worth it when it did come!
He loves it and he showed it off to his friends, who turned around and bought one
Due to covid the one I wanted wasn't in stocks. But I was able to work with them to get one that was the same. Same solid quality.
I love the sabers and think it's awesome that we can switch out the colors of the blade. However, the blades feel very cheap. We will have to replace them really soon with a higher quality blade.
The package was sent to the wrong address. I only managed to recover it through good luck and the honesty of strangers.
Packing of the item was diabolical. The box was bent luckily the saber was ok.
There is no presentation to the light saber at all, considering this is a gift we have had to get creative to make it look presentable.
The 'stand' to place the light saber on, not worth the money at all and frankly very disappointing.
Customer service leaves a lot to be desired as well.
I was not informed of import charges which dropped through letterbox a week later. I was not impressed as delivery had been paid and that was over £30.
There were so many options on customizing that I couldn't even remember by the end. You really make your lightsaber your own.
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members