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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Steven J.
10 reviews
0 helpful votes
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Great product!
November 13, 2020

Great product! Delivery took a while but definitely worth the wait!

Date of experience: November 13, 2020
Wendell O.
1 review
0 helpful votes
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One of the blades inner workings came out while taking the product apart. Assure some fault of my own. Instructions would probably be helpful in the future

Date of experience: November 13, 2020
Rob S.
6 reviews
0 helpful votes
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...
November 12, 2020

Date of experience: November 12, 2020
Tim M.
1 review
0 helpful votes
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Awesome product!
November 12, 2020

Awesome product! Definitely going to order from here again

Date of experience: November 12, 2020
Natalie B.
7 reviews
0 helpful votes
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NO
November 12, 2020

NO

Date of experience: November 12, 2020
Violet V.
1 review
0 helpful votes
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Everything went really well ordering my sabers
November 12, 2020

Everything went really well ordering my sabers. They are going to make great Christmas gifts! Though I thought one of our mystery sabers was supposed to have sound and neither of them did. Other than that everything thing else was as ordered

Date of experience: November 12, 2020
jordan c.
1 review
0 helpful votes
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Fast transaction
November 12, 2020

Fast transaction. I loved how the saber turned out.

Date of experience: November 12, 2020
Fiction A.
1 review
0 helpful votes
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The selections are great and I enjoy my new lightsaber

Date of experience: November 12, 2020
Virginia
1 review
0 helpful votes
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Over all the product is great, sturdy durable and worth the money. However I haven't been able to remove battery pack to change batteries and communication is not great sent a few emails for a some questions never received an answer

Date of experience: November 12, 2020
Mr H.
1 review
0 helpful votes
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Amazing!
November 12, 2020

Amazing!
Loved the light saber, can't wait to get another.

Date of experience: November 12, 2020
Josh k.
1 review
0 helpful votes
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Awesome products, high quality, great craftsmanship, perfect feel in hands when using. Definitely worth building one to have around

Date of experience: November 12, 2020
cwa X.
1 review
0 helpful votes
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This was the 2nd saber I ordered from Ultrasabers and while I had an alright first experience, this one was a trainwreck. It took an absurd amount of time for my saber to actually ship and I completely understand things are difficult because of COVID but I ordered one product on July 4th. It still hasn't gotten to me. I personally had to reach out to Ultrasabers over Facebook to receive any answers about my order because emailing and calling support doesn't get you a response. They gave me a decent discount code for anything sitewide for the trouble and so I used it to get a third saber (The one I'm reviewing now). I got it and it worked! I really like it and everything but then tried to change the color on with the Emerald RGBY driver it has but got stuck on pink and then flashed red. Now the saber won't even turn on and it's a nice $300 hunk of metal.

Date of experience: November 12, 2020
Switzerland
1 review
0 helpful votes
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Saber number 2
November 13, 2020

I Ordered 2 sabers on the 5. May and still didnt get them cause thei are out of stock until january…
It doesnt show that on the Website. But i had a very very good contact with the customer service and ordered 2 more sabers she recomendet to me and i got it 5 Days after the Order from the US to swizerland, so i would do it again even if i would whish to get a better overview of wich saber is in stock on the website

Date of experience: November 11, 2020
Excalibur R.
1 review
0 helpful votes
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Took forever to make my order, when I finally followed up on it I was told it was sold out and would take longer but when I purchased the item there was no hint of it being sold out or close to being sold out.

Date of experience: November 11, 2020
Major g.
1 review
0 helpful votes
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Built a custom saber for my boyfriend's birthday and he lost his mind! Amazing quality, extremely fast shipping and packaged carefully. He was like a kid! I'm not a big Star Wars fan but kinda want one for myself they are so cool!

Date of experience: November 11, 2020
Jesse S.
1 review
0 helpful votes
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My Ultrasaber is great!
November 11, 2020

My Ultrasaber is great! However, I ordered one without windows in the emitter, and it came with windows anyways. I contacted customer service, and they said that with windows being the most popular among customers, that's all they have in stock. Due to pandemic issues, there won't be more without windows until next summer. I wish they gave me a heads up prior to completing my order rather than having it come as is and surprise me with something slightly off from my order, but I still happened to be satisfied with my result.

Date of experience: November 11, 2020
MitcheruSenpai K.
1 review
0 helpful votes
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Took 2 months just for a pommel
November 11, 2020

Took 2 months just for a pommel. Well done

Date of experience: November 11, 2020
Amanda P.
8 reviews
0 helpful votes
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Their set up to choose and customize my parts was easy peasy, and the way they listed all the options I had chosen in the cart was really nice. There are tons of places where you have a bunch of options that never list what you've chosen in the cart. And the saber itself is very nice!

Date of experience: November 11, 2020
Kerfer M.
1 review
0 helpful votes
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For my first ever order I didn't know a lot about the process but the staff at US explained everything to me in a timely manner and made me feel very comfortable with their system of operation.

Date of experience: November 11, 2020
John W.
3 reviews
0 helpful votes
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Great weight to the hilt which makes it great for twirling overall happy with it

Date of experience: November 11, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748