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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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I was able to get my saber within days of ordering it and there were no issues throughout the process. I really love Ultrasabers and I'd recommend it to others.
It was very easy
Overall the experience was quick and easy. The delivery time was a bit long but that's to be expected with a high quality product like this. I was disappointed to find that the blade was slightly bent after shipping. All-in-all I'm really satisfied with my purchase.
So I ordered a fallen combat ready saber with free shipping, but they were out. It was five weeks before I had to contact them to see what was taking so long. Once I got told they were out, I picked a different saber hilt and they sent it within 3 days.
So other than they should contact you and not the other was around when your saber hilt is ou, it was a good experience.
Ordered a bunch to give as christmas gifts. Looking forward to fighting my friends this holiday season.
It took a month and a half for me to receive it, but in the end the customer support was good and the product was good as well.
First non 3d printed lightsaber I've owned and it's amazing
Thank you!
All I needed was a second, longer blade for my wife's lightsaber. In my original order I had ordered a shorter blade because the stage combat swords that we use, her's is shorter. I forgot that the lightsaber is notably lighter than the steel sword was so I needed a longer blade for her. She loves the longer blade and has the shorter blade as well, if she wants to use it.
I was very pleased with my purchase.
Super dope! My husband bought one 5 years ago and it's still going strong. I decided to get myself one finally and Ultra Sabers did not disappoint!
One of the lightsabers is no longer functioning. The battery holder cracked and no longer lights up. I tried to tape it back together but this did not work.
Quick delivery, and everything was just as described. My son was so excited to receive it...and my daughter was jealous! Thanks!
Hands down, these are the most rugged and functional lightsabers out there for stage combat and full contact dueling. Couldn't be happier with my purchases. When we ordered, one hilt was out of stock due to the pandemic. Customer service quickly offered several options, ultimately providing a coupon by way of apology for a 3-month wait to what we really wanted. Communication was honest, open, and truly appreciated. Thanks Katelyn!
Hassle free ordering. I will update after receiving. Update: very strong blades. I chose the ultra edge heavy grade and it takes a beating very well. Might want to epoxy your tip in place first as mine did fly off. But I would still say it's well worth the money.
Service has been Great, the website has been easy to use and my saber is awesome
Perfect sale all around. No issues to report.
Wish the wait time was shorter (My friend who ordered it before me got his in 3 days, mine took a few weeks) and the box was fancier tbh, SaberTrio's boxes are very nice and it has sections for each piece, yalls feels stuff and shove.
The quality of lightsaber was good. Due to the pandemic my order was delayed about 5months. Seems like they are catching up. I would have just liked them to contact me sooner.
Always the highest quality! Beautifully crafted! Always makes me want another one!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.