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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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To whom it may concern I recently received my third UltraSaber, this was a Fallen LE SKU: SOUND-STUNT-Fallen-LE which is beautiful. There is one major problem with this saber, I purchased the TRI Adegan Silver + Color Discs and when I loosened the retaing screw the blade is being scratched by both pair of set posts that hold the wings that are permanently affixed to the pommel. Every thing the blade is removed to change the color the blade will be further scratched. These scratches can be seen in the window cut outs on the side of the hilt. I was wonder what you can do about this defect that the hilt pegs are causing the blade to be damaged. Thank you for your time and assistance in this issue.
Everything was great.
Happy to finally get my saber, took about 3 months and a check up on my order. But im very satisfied. Will shop again!
High quality sabers. Couldn't be happier with the look and feel. Delays due to covid and high demand were about as expected and communicated by U.S. staff, customer service was quick to respond to any questions I had for updates on the order. Would definitely recommend.
@Ultrasabers 2020-11-20:
I ordered 3x sabres from this circus on June-17th 2020!
NO SABERS.
Brent you and your mates are bluddy lousy businessmen.
I have heard nothing but useless excuse upon excuse upon excuse upon...!
If you are THAT far behind in fabrication, then why the hell are you sending out all this flash advertising with special codes to buy more crap the buyer will never see?
The bum-excuse that their stock is low, is pathetic and worse than the lame excuse they are the best.
We all know their "fabricators" (Star Wars term for Chinese slave labourer-counterparts.) have been working their nuts off, hence their bounce-back economy- What's your excuse?!?!. You lot should have stayed in the fab-shop for BLM and gotten better with Covid-19, so "yaw'll" can go to work to make luxury toys we don't need (can't get?) so you can satisfy the clientele (people who put food on your table), the feedback you expect you want.
Man!, I had patience, but to get knocked back 5 months! I'd be dead and digested on the planet of Uranus if I had to rely on your sabres!
I now consider you mobsters a spec of dust in a system far from professional. You have more ambition than sense man! And that will means nothing without D-EL-I-V-E-R-Y.
Good-luck to bad-business- PFFT!
A very dead star-walker!
Customer service was great, helping get my order shipped sooner. Lightsabers are great quality the sound is amazing and they look great on display.
Had one issue with my Dorinian pommel having a bent fin however they sent out a replacement straight away which is in perfect condition.
Will buy again
My experience with ultrasabers was great I had never ordered something like this before so I was a little anxious/nervous but the process was easy and straight forward. Only complaint was my blade was bent upon arrival. However, the issue was resolved in a timely manner, and I couldn't be happier with my lightsaber!
I ordered on September 18th, and I received my order on October 31st, I ordered The Fallen, overall a very good product, works very well. I have dropped it a bit and it is still working as well as when I bought it. Very sturdy, very good quality sound, and the blade is also very sturdy. My brother has checked out my lightsaber and is buying one himself now. Would recommend buying from this website. I will be buying another one.
Fantastic! I love my sabers. One of the items I ordered was out of stock; I would have appreciated it that was on the site, but when I reached out to customer service I was able to switch to a different item and get my order in a timely fashion. I ordered a gift from this site, and the quality is fantastic. The recipient was thrilled, and we've used the sabers extensively. They've held up beautifully. I will definitely be ordering again!
Took a while, but it was still pretty quick considering the circumstances, and the company can't be blamed for being bogged down with orders. Otherwise, the product itself was well-made and sturdy with long battery life.
Good
All my orders that I've made have been delivered to me and all in a great time frame, i love shopping on ultrasabers. They got great customer service and do well to work with you and make sure that you've received your order.
My most recent order for a mystery saber and a couple of replacement light tubes was OK, but the saber body did have a long, deep scratch in it. I guess that's the chance you take with the mystery package.
Ultrasabers is decent. Their sabers are expensive but parts and spare blades can be bought for cheap. Custom blades are also pricey but I guess that's what to expect with U. S
Easy website to use, great range of sabers and accessories, received product very happy good quality, only downfall was shipping took a little longer than expected but I was shipping from usa to Australia, overall great buying experience
Great quality, very happy with my lightsaber!
Would be nice to know for future orders if something is out of stock before I place the order. And an easier way to reach someone with questions. But aside from that the products are amazing quality.
I love the website and so exited for my saber but i want to know how long its going to take for my saber to get here
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members