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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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My grab bag Saber had the blade pushed in causing the switch to break other than that awesome lightsabers
It was okay.
I had an excellent experience with customer service. They answered all questions I had.
Couldn't be happier with my lightsaber!
Lots of options!
I was very pleased with my saber, I do wish that there actually was a comments box for me to put the color of my guarded switch and location of covertec wheel, but overall a great purchase.
Great product but unfortunately i have discovered a manufacturing error that rendors my saber unusable until corrected i purchased the crimson fallen with combat ready fins as i use mine for combat but both fins have come loose and extremely wobbly despite no direct contact with another saber to the fins i sent an email a week ago but no reply so far though as its the Christmas season im sure they are backed up love the product though everyone in my local group exclusively uses ultrasabers
I purchased this light saber for my son as a birthday gift. I was expecting a longer wait for delivery but it came so much faster. Love the product.
Awesome bought 1 for a Xmas gift, and then had to order one for me.
I was very pleased with my order, My Jedi training is complete!
This was one of my first lightsabers and the quality is amazing. I've purchased several more lightsabers since then. Can't wait to receive them. Beautiful work.
Raffle winner! Of course this is 5*!
Great purchase
They amazing and they give answers my question and respond quick, make sure that I have my order ready to shipp
Shipping was a little slow
My son really loves his saber. Nicely weighed, beautiful finish. Couldn't find anything like it in Australia and the one person I did find who made them still cost more than this one even after the conversion rate and we couldn't contribute to the design in any way.
It arrived right on his birthday thank goodness too! His brothers love them too! Big fan, you won't be disappointed!
As for postage, it got to Australia within days of purchase, then took another 10 days to go through Australian postal service. Must have been a customs thing?
You might need to rotate the photo, it seems to uploaded sideways
The saber itself is, of course, wonderful. The service even more so.
It was fast and well priced. However my negligence made for a broken purchase rather quickly. That's on Me.
Amazing first time buyer and will definitely buy again :)
Quick delivery of a quality product. I'm quite impressed with the overall performance of the ultrasabers staff.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.