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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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As always, good quality items. I asked for information about how a pommel suited a certain body and they sent me pictures directly so I really knew what I was mounting.
Great selection, easy ordering process
They were awesome. It was the first time getting sabers, and I was very impressed! I was thinking to myself how funny it would be if the mystery box saber was a red blade,and low and behold, it was! I am very happy with my order and I plan to get more!
Great quality item, fast shipping, and reasonable prices. Highly recommend and will be making another purchase soon.
Overall, good. Easy to navigate and place orders. I ordered on Saturday, the saber was constructed by Tuesday, shipped on Wesnesday, and arrived nex Saturday, exactly a week later. Very satisfied with the product as well.
Awesome Product! Craftsmanship is second to none!
I loved it it came early and it looked amazing it's super bright and the noises are loud and clear I am getting two more for my brothers so we can duel
Very high quality saber, fast shipping, and great price. This company knows how to sell lightsabers!
This was UltraSabers #6 and #7 for our family. While expensive, you cannot beat the quality here. My family has been smashing theirs against each other for a long while now (aided in their technique by a local Karate studio, that introduced us to Ultrasabers to begin with.
The cost relative to quality has actually improved in that time - it's now possible to get a larger variety of more detailed sabers at a lower price point then it was, and the quantity of options and parts has increased dramatically as well!
Indeed, I have been generally overall very pleased with UltraSabers as a vendor.
My one complaint stems from the fact that several of my lightsabers have been ordered with a smaller-than-normal length blade. This is due to the fact that all four of my children have now been gifted an UltraSaber, in what has become a sort of rite-of-passage moment for them.
With my last order, as my older children are more formally coming of age, I wanted to order some additional full size saber blades. On the website I was able to find 40" blades just fine! However, measuring the pair of fullsize blades on my wife's sabers, the length came out to 32". I am unsure what the 'standard' blade length is, or should be, and the website made it impossible to find this information for myself.
On top of that the hilts, being immaculately made of metal, are extremely heavy. This can make it harder for the Padawans and Younglings in my family to wield them.
Aside from that, this is a 12/10 experience! The fact that my children want to use them should tell you everything you need to know. Of particular note is the quality of the light distribution in the blade. Even when some of the blade material has wrinkled or fallen out, you cannot tell. In fact waving this around in the dark or in a low light situation they are indistinguishable from the movie special effects! The light quality and blade quality is so high they actually look real!
The durability is excellent as well - we buy stunt sabers (no sound) and smash them against each other pretty hard. The only issue we have run into is with the earlier sabers, we buy AAA battery powered sabers so we can swap the batteries out easily. Sometimes doing so will knock a battery out of alignment, either deactivating the blade or changing the color. We have solved this by wrapping simple electrical tape around the batteries.
However! UltraSabers has apparently been made aware of this issue, though not by me, and our newer versions of the sabers have been shipped with a strap of Velcro already wrapped around the batteries! It's impressive to me that the company is still managing to find ways to improve the quality of my orders while also reducing the cost.
Additionally, the shipping this time was simply magnificent. I did not expect to receive my orders in time for Christmas, but this was fastest order to arrival shipping time I have ever received from UltraSabers. I do highly recommend that you order sabers plenty in advance of when you will need them. On one of our orders, where I had fortunately done this, I was contacted when something went wrong during manufacturing process to let me know they were correcting it by starting my build over to make sure it was a high enough quality. Great customer service here.
Finally, there is a customer loyalty program here where I have earned a boatload of points! This discount program makes the cost of sabers drop even further - my last order was significantly less then my first one, with many more products in it. Again, very happy with their price point relative to the quality.
If you are considering buying, find a friend or a local convention, and check one out in person. You will not be disappointed.
I look forward to many more orders with Lightsabers to train future generations of Jedi in my family - and the heirloom status that I hope these will obtain with my children.
Easy and quick. Great sabers.
Arrived promptly, I'm sure my father will greatly enjoy this.
The quality of the product is great and it does not go below standards in any way. It shipped on time and there was notifications on where the product was at during shipping and when it was going to arrive.
I received my lightsaber, and I love it, but there was a problem. I had ordered a rounded blade screw and they had sent me the squared-off one, which I definitely didn't want. I also was under the impression my blade itself was the standard metallic interior one, but instead got the white interior one. (supposed to be a better upgrade, but really wanted the metallic one) I emailed the same day, asking for the right rounded screw and a replacement blade - I was willing to send the blade that came with it back. I never got a reply and so over the past 3 weeks have been resending my original email many times, hoping to get a response. I've still yet to receive a reply let alone the screw and blade. I'm not happy with the lack of responsiveness, although I do love my saber. Wish I could get the 2 items I'm due.
Delivery was fast and the product was good
So cool! Hubby is going to love it.
This is saber four I've purchased from you guys. Nothing but delighted screams from me and my crew!
This is the second saber I have ordered. The order process is clean, simple, but highly customizable. Great quality sabers.
Lightsaber was on backorder, and came quickly. Great product.
Good experience as usual
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.