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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Bender C.
1 review
0 helpful votes
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As always, good quality items. I asked for information about how a pommel suited a certain body and they sent me pictures directly so I really knew what I was mounting.

Date of experience: December 18, 2019
Jennifer T.
7 reviews
0 helpful votes
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Great selection, easy ordering process
December 18, 2019

Great selection, easy ordering process

Date of experience: December 18, 2019
Justin U.
9 reviews
0 helpful votes
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They were awesome
December 18, 2019

They were awesome. It was the first time getting sabers, and I was very impressed! I was thinking to myself how funny it would be if the mystery box saber was a red blade,and low and behold, it was! I am very happy with my order and I plan to get more!

Date of experience: December 18, 2019
Josh A.
2 reviews
0 helpful votes
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Great quality item, fast shipping, and reasonable prices. Highly recommend and will be making another purchase soon.

Date of experience: December 18, 2019
Alex E.
11 reviews
0 helpful votes
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Overall, good
December 18, 2019

Overall, good. Easy to navigate and place orders. I ordered on Saturday, the saber was constructed by Tuesday, shipped on Wesnesday, and arrived nex Saturday, exactly a week later. Very satisfied with the product as well.

Date of experience: December 18, 2019
Daniel J.
4 reviews
0 helpful votes
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Awesome Product!
December 18, 2019

Awesome Product! Craftsmanship is second to none!

Date of experience: December 18, 2019
Isaac K.
1 review
0 helpful votes
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I loved it it came early and it looked amazing it's super bright and the noises are loud and clear I am getting two more for my brothers so we can duel

Date of experience: December 18, 2019
Luke C.
1 review
0 helpful votes
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Very high quality saber, fast shipping, and great price. This company knows how to sell lightsabers!

Date of experience: December 18, 2019
Mark L.
4 reviews
0 helpful votes
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This was UltraSabers #6 and #7 for our family
December 18, 2019

This was UltraSabers #6 and #7 for our family. While expensive, you cannot beat the quality here. My family has been smashing theirs against each other for a long while now (aided in their technique by a local Karate studio, that introduced us to Ultrasabers to begin with.

The cost relative to quality has actually improved in that time - it's now possible to get a larger variety of more detailed sabers at a lower price point then it was, and the quantity of options and parts has increased dramatically as well!

Indeed, I have been generally overall very pleased with UltraSabers as a vendor.

My one complaint stems from the fact that several of my lightsabers have been ordered with a smaller-than-normal length blade. This is due to the fact that all four of my children have now been gifted an UltraSaber, in what has become a sort of rite-of-passage moment for them.

With my last order, as my older children are more formally coming of age, I wanted to order some additional full size saber blades. On the website I was able to find 40" blades just fine! However, measuring the pair of fullsize blades on my wife's sabers, the length came out to 32". I am unsure what the 'standard' blade length is, or should be, and the website made it impossible to find this information for myself.

On top of that the hilts, being immaculately made of metal, are extremely heavy. This can make it harder for the Padawans and Younglings in my family to wield them.

Aside from that, this is a 12/10 experience! The fact that my children want to use them should tell you everything you need to know. Of particular note is the quality of the light distribution in the blade. Even when some of the blade material has wrinkled or fallen out, you cannot tell. In fact waving this around in the dark or in a low light situation they are indistinguishable from the movie special effects! The light quality and blade quality is so high they actually look real!

The durability is excellent as well - we buy stunt sabers (no sound) and smash them against each other pretty hard. The only issue we have run into is with the earlier sabers, we buy AAA battery powered sabers so we can swap the batteries out easily. Sometimes doing so will knock a battery out of alignment, either deactivating the blade or changing the color. We have solved this by wrapping simple electrical tape around the batteries.

However! UltraSabers has apparently been made aware of this issue, though not by me, and our newer versions of the sabers have been shipped with a strap of Velcro already wrapped around the batteries! It's impressive to me that the company is still managing to find ways to improve the quality of my orders while also reducing the cost.

Additionally, the shipping this time was simply magnificent. I did not expect to receive my orders in time for Christmas, but this was fastest order to arrival shipping time I have ever received from UltraSabers. I do highly recommend that you order sabers plenty in advance of when you will need them. On one of our orders, where I had fortunately done this, I was contacted when something went wrong during manufacturing process to let me know they were correcting it by starting my build over to make sure it was a high enough quality. Great customer service here.

Finally, there is a customer loyalty program here where I have earned a boatload of points! This discount program makes the cost of sabers drop even further - my last order was significantly less then my first one, with many more products in it. Again, very happy with their price point relative to the quality.

If you are considering buying, find a friend or a local convention, and check one out in person. You will not be disappointed.

I look forward to many more orders with Lightsabers to train future generations of Jedi in my family - and the heirloom status that I hope these will obtain with my children.

Date of experience: December 18, 2019
Peter S.
4 reviews
0 helpful votes
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Easy and quick
December 18, 2019

Easy and quick. Great sabers.

Date of experience: December 18, 2019
Tyler J.
1 review
0 helpful votes
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Arrived promptly, I'm sure my father will greatly enjoy this.

Date of experience: December 18, 2019
California
1 review
0 helpful votes
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Awesome
December 18, 2019

The quality of the product is great and it does not go below standards in any way. It shipped on time and there was notifications on where the product was at during shipping and when it was going to arrive.

Date of experience: December 18, 2019
Minnesota
1 review
0 helpful votes
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I received my lightsaber, and I love it, but there was a problem. I had ordered a rounded blade screw and they had sent me the squared-off one, which I definitely didn't want. I also was under the impression my blade itself was the standard metallic interior one, but instead got the white interior one. (supposed to be a better upgrade, but really wanted the metallic one) I emailed the same day, asking for the right rounded screw and a replacement blade - I was willing to send the blade that came with it back. I never got a reply and so over the past 3 weeks have been resending my original email many times, hoping to get a response. I've still yet to receive a reply let alone the screw and blade. I'm not happy with the lack of responsiveness, although I do love my saber. Wish I could get the 2 items I'm due.

Date of experience: December 18, 2019
France
1 review
0 helpful votes
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All good
December 18, 2019

The package was properly delivered as requested, and on time, in excellent condition, packaging was perfect etc...

Date of experience: December 18, 2019
Chase H.
1 review
0 helpful votes
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Delivery was fast and the product was good
December 18, 2019

Delivery was fast and the product was good

Date of experience: December 18, 2019
Carsey k.
1 review
0 helpful votes
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So cool!
December 17, 2019

So cool! Hubby is going to love it.

Date of experience: December 17, 2019
Mars U.
1 review
0 helpful votes
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This is saber four I've purchased from you guys
December 17, 2019

This is saber four I've purchased from you guys. Nothing but delighted screams from me and my crew!

Date of experience: December 17, 2019
Cody H.
1 review
0 helpful votes
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This is the second saber I have ordered
December 17, 2019

This is the second saber I have ordered. The order process is clean, simple, but highly customizable. Great quality sabers.

Date of experience: December 17, 2019
Grif S.
1 review
0 helpful votes
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Lightsaber was on backorder, and came quickly
December 17, 2019

Lightsaber was on backorder, and came quickly. Great product.

Date of experience: December 17, 2019
Kazuto J.
1 review
0 helpful votes
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Good experience as usual
December 17, 2019

Good experience as usual

Date of experience: December 17, 2019

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748