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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Very helpful and very good quality
I got a little overwhelmed with the selection and no real way to filter.
Great choices and prices
The saber could not have been any cooler. I can't wait to buy more in the future!
Very easy and good explanations. Excellent product very well made I approve. If you have the money and big hands I would suggest getting a bigger hilt it works fine but is just a little small for my hands.
It's beautiful and I love it. I did need some time figuring out the battery charger LOL. I thought my saber was defective until I realized the battery charger wasn't plugged in. What a dork. Definitely gonna get another one!
Swift and easy!
My saber is fantastic. The hilt is better than I could have ever imagined. It has held up to some rough play with the kids and me. I even got the kids some for gifts. Delivery was fast and easy and got to me within a week.
Thx a lot for French guy who certainly enjoy that saber:-)
Thank you guys :)
I made a small error when ordering my saber, i emailed them and they were able to add onto my order after it had been placed! Super helpful and friendly, saber is beautiful!
It was a great experience and great product
So far very easy & user friendly
Good overall experience
I am satisfied with this order
It's a great feeling taking the sword for the first time. Its weight is perfect, the resistance too; it can hit solid things that it won't break (if you're not a beast ofc). And the light and sounds produced... I just love them.
If you have some trouble connecting it to your pc or modifying the led or sounds configuration, you can find all the info you need on their web.
Definitely one of the best presents I've received.
https://youtu.be/F6c9WWIyk5c
I loved my Ultrasaber! I can't say enough good things about it! I made a YouTube video Unboxing of my Ultrasaber and was completely blown away at how awesome it looked. Also the brightness was amazing.
Sabers shipped on time. FedEx ground shipping caused a 4 day delay in delivery.
I've ordered several sabers from them and they've all been great I'm ready to buy another all ready. The hilt feels nice and heavy in the hand but not unwieldy the electronics seem top notch everything looks great and they are definitely battle ready. Thanks ultrasabers.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.